Business ProfileforGet Away Today, Inc.

On September 8, 2022 I booked a ******************* for April 2-5, 2023. It will be my daughters first visit, and one of the few times I can get away this year and I was looking forward to this being a special trip. I evaluated all the hotels and though I wanted to stay at the original ****************, its website said it would be under construction. I called the hotel to verify. Based on what I was told, because I did not want to stay at a hotel under construction, I booked one of the other ****** properties, Paradise Pier, through Get Away Today. As I was preparing to go on my trip, I learned last night that in fact the ******************* is under construction and most of its amenities are closed. I received NO NOTIFICATION of this construction from the hotel or the booking company Get Away Today. This is unacceptable. I do not want to stay in a partially usable resort, especially for the amount of money I am paying and given this was planned as a special trip where I specifically did not want to stay at a hotel under construction. Get Away Today told me I could pay $2,000 to stay at a different hotel or theyd give me $200 back. Neither accommodate my needs and I was basically defrauded by this company who failed to provide me notice that what I bargained for is not what I will be getting. Given this is Get Away Today's fault, they should provide me the room upgrade to another hotel or refund me the trip.