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      Country
          Country

          Find a Location

          Abebooks.com has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Abebooks.com

              500 - 665 Tyee Rd Victoria, BC V9A 6X5

            • Abebooks.com

              1574 Gulf Rd Pmb 185 Point Roberts, WA 98281

            • Abebooks.com

              5138 Veauredard St Alexandria, VA 22301

            • Abebooks.com

              5138 Beauregard St Alexandria, VA 22312-1936

            • abebooks.com

              5138 Beauregard St Alexandria, VA 22312

            Business ProfileforAbebooks.com

            Used Books
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1.36/5stars

            Average of 27 Customer Reviews

            Customer Complaints

            75 complaints closed in last 3 years

            41 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Abebooks is a global online marketplace offering new, used, rare, and out-of-print books and collectables from sellers in over 50 countries.

            Launched in 1996, Abebooks has been a subsidiary of Amazon, Inc. since 2008.

            Products & Services

            AbeBooks is an online marketplace for books, fine art and collectibles.

            Business Details

            This is a multi-location business.

            Find a Location

            Abebooks.com has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Abebooks.com

                500 - 665 Tyee Rd Victoria, BC V9A 6X5

              • Abebooks.com

                1574 Gulf Rd Pmb 185 Point Roberts, WA 98281

              • Abebooks.com

                5138 Veauredard St Alexandria, VA 22301

              • Abebooks.com

                5138 Beauregard St Alexandria, VA 22312-1936

              • abebooks.com

                5138 Beauregard St Alexandria, VA 22312

              BBB File Opened:
              3/4/2006
              Years in Business:
              27
              Business Started:
              1/6/1996
              Alternate Business Name
              • AbeBooks Inc.
              • Advanced Book Exchange Inc
              Contact Information

              Customer Contact

              • Krystal MacDonnell, Customer Support Manager

              Customer Complaints

              75 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              23/08/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I purchased a textbook from AbeBooks seller "Save With Sam" listed as "Brand new!" on 07/29/2023 for $338. It arrived yesterday 08/22/2023 and it was anything but brand new. It has highlighter and pen marks all over it, the cover is damaged, and pages are bent. Used copies of this book go for less than half of what I paid, and if I had wanted a book in the condition I received it in, I would have paid less than $150. However, I always pay extra for new books because I have a learning disability and have immense trouble reading books with another student's markings in it. I also cannot return the book, because the class that I need it for has already started, and I don't have enough money to purchase a new book without the refund from this purchase. Additionally, I feel strongly that I should not have to pay additional money to return the book when this situation is due to the intentional misrepresentation of the product by the seller, "Save With Sam". "Save With Sam" is operating a scam by representing their books as significantly higher quality than they actually are, in hopes that customers don't bother with returning or complaining.
              Read More

              Customer Reviews

              27 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Elizabeth M

              5 stars

              06/03/2024

              I have been buying books from Abebooks for years and have only had two negative experiences which Abebooks made right. I cannot speak highly enough about the quality I get for such low prices. When I place an order, I accept that it may take a while to get to me. I would not purchase a book that I needed in a hurry. That being said, I will continue to buy books from them and recommend them to my friends.

              Local BBB

              BBB serving Vancouver Island

              BBB Reports On

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