19 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from John D
1 star03/04/2024
It is a scan orchestras from Philippine islands, if you want to be ripped off, go for it, they work together with PRINCESS CRUISESS, a rip off company.
CIBT Visas Response
03/28/2024
Hello John. We regret you have had an unfavorable experience with our service. Could someone from our management team reach out to you to find out more about why you were unsatisfied with your experience and what we can do to make it better? Thank you.Review from Thomas H
1 star02/10/2024
Two visas were requested for Brazil. Absolutely horrible company/service. Could be a scam company. Basically took my $650 which is triple most services and got zero for my money. Their MO is to have you re-upload the required info over and over until you give up. DO NOT USE THIS SERVICE. YOU HAVE BEEN WARNED.CIBT Visas Response
03/28/2024
Dear Thomas, we regret you had difficulties in the delivery of your visa. It is always our intention to provide the best service possible. Can someone from our management team reach out to you to discuss what went wrong and how we can make things right for you? Thank you.Review from Patricia V
5 stars01/26/2024
I contacted CIBT as recommended by G adventures to enquire about a visa for Laos. I was told that my passport would have to be mailed to Washington as there was not a Laos embassy in Canada. This involved many extra fees for mailing, 2 consular fees to get the visa, plus CIBT service charge that is twice the consular fees. Since this organization specializes in helping with visas I figured they would have up to date information. NOT TRUE! I could have easily applied for an evisa at 1/4 of the cost. This professional company gave me out of date information and charged me astronomically for my visa to Laos. I would never recommend this company and I will spread the word about my experience.Review from Dionte A
1 star01/25/2024
Service is awful! Communication is horrible. Do not use CIBT Visa at ALL. Zero Stars ??Review from Paul G
1 star01/16/2024
I paid for premium service, got charged $911.53 for a China Visa and they don't answer their phone with a human being. I get an unending loop asking me to leave a voice mail, then a message that their mail box is full. Repeated message that the mail box is full. It is like reading a Kafka novel doing business with CIBT Visas. I wish Seabourn Cruise Line hadn't suggested these guys.Review from Matthew C
1 star01/09/2024
They scammed me out of money. Do not use them. They charge upfront before you can fill out a visa application and then unilaterally canceled my application in the middle of filling it out. Then charged me 199 as a cancellation fee and require a new payment to try to fill out a new application. I emailed and called multiple times to get my money back but they refuse to pick up or answer.Review from Rhonda A
1 star10/05/2023
Customer service is unacceptable. They do not answer emails and have been on hold for over an hour with no answer.Review from Steven K
1 star09/19/2023
Their website is useless and their customer service agents are clueless. Would love to know how this company has an A+ BBB rating?? Worst company I've ever dealt with. Steer clear.Review from Ethan S
1 star08/19/2023
Very deceptive and unethical company. They do not disclose pricing upfront and will surprise you after you’ve sent your passport for processing with a charge that is probably more than double what you expect.Review from Chris G
1 star07/21/2023
It takes forever for anything to get done with CIBT Visas. Save your time and energy and do it yourself or find a different company.
Customer Review Rating
Average of 19 Customer Reviews
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