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          Wedding Bug has 1 locations, listed below.

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            • Wedding Bug

              1111 Street Rd Ste 201 Southampton, PA 18966-4216

              BBB Accredited Business

            Business ProfileWedding Bug

            Wedding Photographers
            BBB accredited business

            Contact Information

            1111 Street Rd Ste 201

            Southampton, PA 18966-4216

            Get Directions
            Visit Website
            (877) 933-2843

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            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/28/2017

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Wedding Bug makes capturing your story – professionally, artfully and completely – within reach and real easy. Find the perfect wedding photographer, videographer and dj near you.

            Products & Services

            Photography, Video, Disc Jockey

            Business Details

            Location of This Business
            1111 Street Rd Ste 201, Southampton, PA 18966-4216
            BBB File Opened:
            9/21/2012
            Years in Business:
            12
            Business Started:
            7/5/2011
            Business Incorporated:
            9/17/1991
            Accredited Since:
            3/28/2017
            Type of Entity:
            Corporation
            Related Businesses
            Business Management
            • Mr. Hugh A. Riley, President
            • Mr. Dennis Tessler, Co Owner
            • Mr. Mike Guerrelli, Company Contact
            • Mr. Greg White, COO
            Contact Information

            Principal

            • Mr. Hugh A. Riley, President
            • Mr. Dennis Tessler, Co Owner
            • Mr. Greg White, COO

            Customer Contact

            • Mr. Hugh A. Riley, President
            • Mr. Mike Guerrelli, Company Contact
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/26/2022

            Complaint Type:
            Customer Service Issues
            Status:
            Resolved
            The worst experience EVER! The photographer they sent us was in the corner all night on his phone or outside on his phone. We couldn't enjoy our wedding at all! Our family, friends and wedding party had to constantly tell him to come and take pictures. What was supposed to be a magical and amazing day was ruined by his behavior. We contacted them about a refund. We told them we would like at least half a refund because he did take some pictures (even though he was pressured to do so) and they refused us and offered a lousy album as an apology. I am very pissed off that we couldn't enjoy our night because of this. And yet even more pissed off because they fail to make it right and refund half our money. I might as well have taken my 1,300 dollars and threw it away or burned it. I will not stop my negative reviews towards this company until they make it right nor will I stop making it public that everybody should not use this company for anything that concerns an event because they will ruin it.
            Read More
            Read 2 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Am A

            07/06/2023

            This company booked to do a photographer and videographer for our wedding in May of 2022. It has been over a year now, and still, no professional photos and video have yet to be delivered. The worst experience dealing with Wedding Bug! The photographer they sent us did a worse job than you can ever imagine. What was supposed to be a magical and amazing day was ruined by the Wedding Bug team's behavior. The video and photos are really below professional standards for photographers and videographers. We contacted them many times and refused a refund. The CEO of this company, Hugh did absolutely nothing. No accountability, and stopped responding to my emails, which is unacceptable. He offered an album to fix the issue. The photos are not good enough to make albums, display forms and share with family and friends. I don't want a lousy album as an apology. Hugh fails to make it right and refunds our money. He needs to do the right thing. The only option is a refund. They need to find a solution agreeable to both of us. No album or anything else will not be acceptable other than a refund. Please feel free to contact me with any questions.
            Read 4 More Customer Reviews

            Local BBB

            BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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