Reviews

I had a tech check my AC unit that was not cooling and his diagnosis was that my system did not have any freon in it and that it was a very expensive to recharge because it is a 17 years old unit and the air handler was leaking ,he recommended to replace it with a new AC from his company ,I got a few quotes from some companies but they are expensive , I decided to call another tech to diagnose the system and he found out that the unit have freon and the reason it was not working is because a bad part with he replaced and the AC is cooling again,that's tells me he never did a system diagnose or check the freon ,he just wanted to sell a new AC

***** did a thorough maintenance work on our unit. It is a good experience to have great technician do a job instead of a salesman who thinks he is a technician. Thank you *****!

THIS WORK WAS NEVER DONE.6. 20 DrainTabs Strips,7. 025 Coil Saver AND I WAS VERY UNHAPPY WITH THE TEC. THAT DID THE PM, I ALSO CALLED YOUR OFFICE AND SPOKE WITH A LADY THERE WHO INFORMED ME A SUPERVISOR WOULD CALL ME BACK WHICH NEVER HAPPENED .IF YOU LOOK AT THE BILLS I NEVER SIGNED FOR THIS WORK I ONLY SIGNED FOR THE PM SHEET, VERY BAD SERVICE VERY UNHAPPY WITH NO FOLLOW UP BY ANYONE IN THIS COMPANY BILLED 500 DOLLARS FOR WORKED NEVER DONE

We were due for our semi-annual service from Advanced Air yesterday, Jan 26th, **** but we decided we had 12 good years from the Trane System Advanced Air installed and maintained and should probably look into a new system. I asked if I could cancel the scheduled maintenance and instead speak with someone about a replacement. They agreed and sent ******************** to meet with my wife and me just an hour later. ******** inspected our equipment and agreed with the suggestions that the servicemen had made over the last few service calls. We had already gotten more than the average ten years of life out of our existing system and it would be better to replace a working system instead of waiting for a breakdown likely when the summer weather arrived in the next couple of months. ******** understood our situation that we were in our advanced years with numerous medical issues and would likely not be remaining in our home for more than a few years. We wanted a quality system but also wanted to minimize the excess costs of the most sophisticated system. We agreed that it would be wise to get the same quality Trane system we currently had and upgrade to the 10-year Parts and Labor warranty program that was transferable as this would add to the value of our home if we were to sell shortly. We also agreed it would be a good health decision to replace our eight-year-old UV Air Filtration System, especially because of our advanced age. We were very comfortable with ******** and his guidance in this important decision. *****************

Excellent service. They are the most friendly & considerate people! My guy goes above and beyond to make sure everything is working properly. He is very knowledgeable and takes the time to explain whats going on . Their integrity and honesty gives me peace of mind.

My air conditioner decided to stop working, on a very hot day. Patrick came early and looked over both indoor and outdoor units. He was thorough, professional, courteous. He explained what he was doing and costs. He answered all of my questions. When he left, all was working and I was comfortable again. Good job.