At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 9385 N 56th St Ste 201, Temple Terrace, FL 33617-5505
- BBB File Opened:
- 3/31/2011
- Years in Business:
- 19
- Business Started:
- 1/18/2005
- Business Incorporated:
- 1/18/2005
- Accredited Since:
- 5/5/2011
- Type of Entity:
- Corporation
- Business Management
- Mrs. Michelle Rodriguez, CFO
- Maria De Lourdes Nunes, President
- Contact Information
Principal
- Mrs. Michelle Rodriguez, CFO
Customer Contact
- Mrs. Michelle Rodriguez, CFO
- Maria De Lourdes Nunes, President
- Additional Contact Information
Fax Numbers
- (813) 374-2023Primary Fax
- (813) 374-2023
Customer Complaints
3 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Rene S
07/27/2021
Academic Evaluation Services, Inc. Response
08/08/2021
Instead we now offer an efile option instead if the evaluation is to be sent directly to an institution. This service is $15 only. Most of our clients do not live near our office to pick up or our hours were not always convenient for those who did; so we find many people prefer the efile option. The file is sent instantly, no shipping delay at all and it's a cheaper option.
We have been offering overnight delivery as our only mailing option since approximately 2013. Having been in business for 16 years we have tried all carriers and mailing options over the year and we have found that FedEx Overnight Mail is the fastest, most reliable and most secure. We know that time is of the essence so we want to provide the fastest option available. Due to our preferred pricing with FedEx, we are able to charge a rate lower than what other companies charge for the same service, we believe this is a benefit to our clients.
If you require paper copies to yourself and anticipate that you will need many copies, some clients will order multiple copies at once. This way you only pay 1 mailing fee and you'll have the copies in your possession when needed.
We provide extra copies to client indefinitely to clients when most NACES members only offer copies up to 1 year after. In your case, your evaluation was completed in 2016 and 5 years later we have maintained your records to allow for these copies. As you stated, clients would need to start the evaluation process over without the option for copies. This is precisely why we make this available.
I regret that our delivery options are not to your liking. We've had to make some changes in order to stay in operation during the worldwide pandemic and the in-person service was the main thing we had to change. We hope that despite this issue that you have otherwise obtained value from our services. We wish you continued success and health.
Sincerely,
Michelle M.
Chief Financial Officer
Academic Evaluation Services
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