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Find a Location

JMX Brands, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforJMX Brands, Inc.

    Online Shopping
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/18/2006

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company is an online retail merchant offering wholesale furniture and accessories, as well as importing and exporting.

    Business Details

    Location of This Business
    3709 N Lockwood Ridge Rd, Sarasota, FL 34234-5503
    BBB File Opened:
    2/23/2006
    Years in Business:
    21
    Business Started:
    7/22/2003
    Business Incorporated:
    7/22/2003
    Accredited Since:
    5/18/2006
    Type of Entity:
    Corporation
    Alternate Business Name
    • DutchCrafters Amish Furniture
    • DutchCrafters
    • OceanFare
    • GardenTones
    • JmxBamboo
    • JMX USA
    • Eco Friendly Digs
    Contact Information

    Principal

    • Mr. James P. Miller, President

    Customer Contact

    • Mr. James P. Miller, President
    • Ms. Linse Miller, Vice President
    • Ms. Gwen Heaton, Staff Accountant
    • Mr. Miao Xue, Vice President
    • Ms. Debra Gingerich, Web Presence Team
    Additional Contact Information

    Fax Numbers

    • (941) 377-7870
      Primary Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/12/2024

    Complaint Type:
    Delivery Issues
    Status:
    Resolved
    I ordered a custom desk, based on: ********************************************************************************************** 1. Without the shelves and keyboard tray 2. With grommet hole 3. With Pop-up powerstation 4. Custom width: 36"I did not receive what I ordered. The problems with the desk are:1. No grommet whole 2. Pop-up power station is centered in the back of the desk, preventing a monitor from being appropraitely placed. The expectation was that a grommet hole would be in one corner and the pop-up power station would be in the other. When the sales rep called to confirm which corner should have the pop-up power station, we replied promptly, the left rear corner.3. Instead of a sleek single board wooden top, the top additional boards coming down around all the edges.Upon receiving the desk, I only contacted them about the pop-up power station placement, as it is making the desk hardly usable and we could live with the rest of the issues. In their response, they provided me a doctored receipt telling me that I requested it this way. I provided a copy of the original order receipt and they have not responded since.
    Read More

    Customer Reviews

    11 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Luke S

    4 stars

    05/29/2024

    While a more than a bit expensive, the gentleman's chest is very high quality, and the delivery service was excellent. It came out even better than I pictured in my head when I ordered it. There was a bit of confusion about upgrading to the inside delivery, but it was sorted out with just a couple of emails. Every morning just seeing it brightens my day.

    JMX Brands, Inc. Response

    06/03/2024

    We are thrilled that you love your gentleman's chest. Thank you for your feedback about the inside delivery. We will review our processes to ensure we do better in the future.

    Local BBB

    BBB of West Florida

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