At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 6101 Anacapri Blvd, Lansing, MI 48917-3968
- BBB File Opened:
- 8/30/1999
- Years in Business:
- 108
- Business Started:
- 7/1/1916
- Business Incorporated:
- 7/1/1916
- Accredited Since:
- 5/20/2016
- Type of Entity:
- Corporation
- Alternate Business Name
- Auto-Owners Insurance Company
- Auto-Owners Life Insurance Company
- Owners Insurance Company
- Business Management
- Mr. Mark Keith, Complaint Contact
- Contact Information
Principal
- Mr. Mark Keith, Complaint Contact
Customer Contact
- Mr. Mark Keith, Complaint Contact
- Mr. Dan Witalec, Administrator
- Ms. Tina Brumley, Vice President
- Additional Contact Information
Fax Numbers
- (517) 323-8796Primary Fax
Phone Numbers
- (517) 323-1200Other Phone
- (800) 346-0349Other Phone
- (517) 323-8796
Customer Complaints
218 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/13/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
117 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Susan AND ROBERT A
08/26/2024
![](https://m.bbb.org/prod/ProfileImages/a80a684f-54ff-4c1d-a993-108fa5508336.png?tx=w_46)
Auto-Owners Insurance Group Response
08/27/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.