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Find a Location

Auto-Owners Insurance Group has 115 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Auto-Owners Insurance Group

      6101 Anacapri Blvd Lansing, MI 48917-3968

      BBB Accredited Business
    • Auto-Owners Insurance Group

      570 Seminole Rd Ste 101 Muskegon, MI 49444-3749

      BBB Accredited Business
    • Auto-Owners Insurance Group

      3687 Old 27 S Unit 5 Gaylord, MI 49735-7720

      BBB Accredited Business
    • Auto-Owners Insurance Group

      830 Pleasant St Saint Joseph, MI 49085-1102

      BBB Accredited Business
    • Auto-Owners Insurance Group

      700 Hammond Rd E STE 100 Traverse City, MI 49686-8641

      BBB Accredited Business

    Business ProfileforAuto-Owners Insurance Group

    Insurance Companies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.4/5stars

    Average of 117 Customer Reviews

    Customer Complaints

    218 complaints closed in last 3 years

    91 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/20/2016

    Years in Business: 108

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Auto-Owners Insurance Group states they offer insurance services

    Products & Services

    This company offers life, auto, home and business insurance.

    Business Details

    This is a multi-location business.

    Find a Location

    Auto-Owners Insurance Group has 115 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Auto-Owners Insurance Group

        6101 Anacapri Blvd Lansing, MI 48917-3968

        BBB Accredited Business
      • Auto-Owners Insurance Group

        570 Seminole Rd Ste 101 Muskegon, MI 49444-3749

        BBB Accredited Business
      • Auto-Owners Insurance Group

        3687 Old 27 S Unit 5 Gaylord, MI 49735-7720

        BBB Accredited Business
      • Auto-Owners Insurance Group

        830 Pleasant St Saint Joseph, MI 49085-1102

        BBB Accredited Business
      • Auto-Owners Insurance Group

        700 Hammond Rd E STE 100 Traverse City, MI 49686-8641

        BBB Accredited Business
      Headquarters
      6101 Anacapri Blvd, Lansing, MI 48917-3968
      BBB File Opened:
      8/30/1999
      Years in Business:
      108
      Business Started:
      7/1/1916
      Business Incorporated:
      7/1/1916
      Accredited Since:
      5/20/2016
      Type of Entity:
      Corporation
      Alternate Business Name
      • Auto-Owners Insurance Company
      • Auto-Owners Life Insurance Company
      • Owners Insurance Company
      • Home-Owners Insurance Company
      • Property-Owners Insurance Company
      • Southern-Owners Insurance Company
      Business Management
      • Mr. Mark Keith, Complaint Contact
      Contact Information

      Principal

      • Mr. Mark Keith, Complaint Contact

      Customer Contact

      • Mr. Mark Keith, Complaint Contact
      • Mr. Dan Witalec, Administrator
      • Ms. Tina Brumley, Vice President
      Additional Contact Information

      Fax Numbers

      • (517) 323-8796
        Primary Fax

      Phone Numbers

      Customer Complaints

      218 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      117 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Susan AND ROBERT A

      1 star

      08/26/2024

      ITS BEEN TWO WEEKS NOW AND HAVENT GOTTEN A RESPONSE BACK FROM OUR CLAIM , ******* LAST E-MAIL SAID ILL BE CALLING YOU SOON !!!!! I HAVE 4 HOLES IN MY WALLS FROM A WATER PIPE DAMAGE, I HAVE SENT OVER THE PROPER PAPER WORK AND INVOICES AS REQUESTED , I WOULD LIKE TO MOVE FORWARD TO HAVE THE DAMAGES REPAIRED !!!!!! VERY VERY DISSAPPOINTED IN THIS COMPANY....

      Auto-Owners Insurance Group Response

      08/27/2024

      Thank you for the opportunity to respond to Mr. ***** review. It appears the same day Mr. Adamski filed the Customer Review, we were discussing the scope of the claim with Ms. Adamski and issued payment for their claim

      Local BBB

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