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Find a Location

Timberline Barns, LLC has 1 locations, listed below.

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    Business ProfileforTimberline Barns, LLC

    Modular Buildings

    At-a-glance

    Customer Reviews

    1.25/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers sales of garages and portable buildings, sheds, cabins and barns.

    Business Details

    Location of This Business
    21680 Wilderness Road, Rose Hill, VA 24281
    BBB File Opened:
    1/30/2012
    Years in Business:
    19
    Business Started:
    3/1/2005
    Business Incorporated:
    2/9/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Daniel Vendley, Owner
    Contact Information

    Customer Contact

    • Mr. Daniel Vendley, Owner

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/25/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought a building from Timberline Barns location in ********* on 03/15/2021 for $5,280.02, it was delivered in May of 2021. The delivery was delayed multiple times and at one point I called and it was assumed delivered so they hadn't scheduled it again. When they did deliver it the delivery person dropped the building off the jack damaging both the building and the siding and foundation of my house and did not set the building correctly on blocks. At the time I was unable to walk around the building so I did not see the extent of the damage and the delivery person did not inform me. I submitted a warranty claim (as instructed) and provided proof of all the damages. They did send someone to reset the building on blocks and to fix the damage to the building. However, nothing has been done about the damage to my house. I request the damage to the siding and foundation of my house be fixed and someone hired to access if my house needs to be re-leveled and perform the re-leveling if needed.
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Walter J

    1 star

    06/19/2023

    This company seems to work under questionable standards. There were charges not explained to me when I made the purchase. According to my contract I bought the building for a set price, when I set up my account on line I owed appx 600.00 dollars more than the contact., they explained that was the sales tax. and then a month later another problem, I-was told then there is a monthly rental fee even though it was a rent to own, which was never explained. I feel this was a tru deception, something should be done about this. I hope this doesn't happen to any one else. Please try to get all information up front don't get blind sided from un ethical practices.

    Timberline Barns, LLC Response

    06/21/2023

    As we have researched this transaction, the documentation provided is a direct contradiction of our customer's claim. It is clearly written into the contract that the customer signed that he entered into a 48-month rental agreement with a first month payment of $135.09 plus $13.17 in monthly taxes, and that the customer also put $1851.73 into a Customer Reserve Account in order to lower his monthly payment. The contract is clear in the total cost to acquire ownership over the 48 month term. Should the customer choose to exercise his Early Purchase Option outlined in the agreement, he is eligible to do so in section 8 of the agreement. This clearly states that he would be responsible to pay the taxes during exercise of the option. Please see the attached agreement for validation, signed via DocuSign on 02/10/23.

    Local BBB

    BBB Serving Western Virginia

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