Business ProfileforHonda of Kirkland

I purchased a 2022 Honda Passport from Honda of Kirkland on August 16, 2022. The total amount of the purchase was $45,292. In addition to the vehicle, the purchase included a 7-year vehicle service contract for $2,988. I financed the vehicle with a new loan of $32,672.89 with ******************* The balance of the total purchase price was my trade-in and a **** payment of $5,000. I paid all funds to Honda of Kirkland.After reviewing the vehicle service contract, I decided that it did not represent good value for me. On September 1, 2022, I notified Honda of Kirkland in writing of my intent to cancel the vehicle service contract under Section 14 of that contract. That provision provided for a full refund of the purchase price of $2,988. I was informed by Honda of Kirkland that the refund had to be made to ****************** to be applied toward lowering my loan balance. Further, I was told that the refund could not be made to my **** card, even though I paid $5,000 of the purchase using that card.Since giving Honda of Kirkland notice of my intent to cancel the vehicle service contract, I have had various conversations with *******************, Financial Business Manager at Honda of Kirkland. He has acknowledged my right to a refund, but has not been forthcoming in issuing that refund, either to my **** account or to *******************Im tired of hearing the excuses and I am unwilling to wait any longer. Honda of Kirkland has had 5 months to issue me a refund and so far, has totally failed.*********************** direct phone number is ************, his mobile number is ************, and his email address is ****************************************************