Business ProfileforToyota of Seattle

Extortion and bogus extra charge. Avoid, avoid, avoid ******************* and watch out for "Misc. Charges" on your invoice.I called to have my car towed to Toyota of Seattle for a diagnostic test. I authorized a $195 charge over the phone.1. Extortion After the diagnostic test results came back, ******************* from Toyota of Seattle threatened to charge me with a $350 car storage fee if I did not authorize $1316 of "further diagnostic tests." He said he wouldn't charge this fee if I did agree to authorize the further diagnostic tests. Plainly and simply, this is extortion.2. Unauthorized bogus 3% charge When I received the invoice for the initial diagnostic exam, the amount was more than I authorized over the phone. ******************* secretly added a 3% "Misc. Charges" to the bottom of the invoice. ******************* did not mention the charge, and the charge is not explained on the invoice itself. I understand that it is common practice for dealers to add superfluous and deceitful charges like this, but it is not acceptable when I had authorized a specific amount over the phone.If you must go to Toyota of Seattle, avoid ******************* in the service department. He smirked as he extorted me and is a truly malicious person. Im not the first person to directly call him out in a review.