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          Find a Location

          HomeStreet Bank has 63 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • HomeStreet Bank

              601 Union St STE 2000 Seattle, WA 98101-1378

              BBB Accredited Business
            • HomeStreet Bank

              22 NW 23rd Ave Portland, OR 97210-3514

            • HomeStreet Bank

              201 W North River Dr Ste 600 Spokane, WA 99201-2201

              BBB Accredited Business
            • HomeStreet Bank

              505 W Harrison St Kent, WA 98032-4424

              BBB Accredited Business
            • HomeStreet Bank

              130 Andover Park E Ste 100 Tukwila, WA 98188-2947

              BBB Accredited Business

            Customer ReviewsforHomeStreet Bank

            Bank
            HeadquartersMulti Location Business
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            View Business profileBBB accredited business

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            6 Customer Reviews

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            • Review from Brenda J

              1 star

              11/15/2023

              Homestreet Bank is the worst bank I've ever dealt with. They did not explain to my teen daughter that they would be taking money from her savings account. She makes minimum wage and did not realize they took $15 two months in a row and most recently, $40 in fees. When she and I realized what was happening and asked for a courtesy waiver of any of the fees, they declined. It feels like they stole $70 from my daughter's account and now we have no recourse. We will be closing all our accounts there as soon as it is feasibly possible without having more fees incurred. Stay far away from this bank. They have terrible customer service and will impose fees without warning or notification. Terrible!!

              HomeStreet Bank Response

              11/21/2023

              Thank you for your valuable feedback. HomeStreet Bank has reviewed your interaction with us, and we have reached out to you directly to resolve your concerns. We sincerely apologize for your experience.
            • Review from Marie H.

              1 star

              09/11/2023

              This bank is Robbing people of their money by charging ATM fees and stealing money for transactions that never happened and also, when you close your account they charge you for sending a Cashiers Check that the Phone Rep never mentioned **** S*** about.Good Luck trying to get your Funds Back by these Theives.

              HomeStreet Bank Response

              09/22/2023

              Dear **********************,

              Thank you for providing the valuable feedback about your recent experience at HomeStreet Bank.  Your feedback is important to us, and we appreciate the opportunity to respond to your concerns and improve our customer service.

              Regrettably, the Bank is unable to locate your accounts in our system, but we would like the opportunity to discuss your concerns in-person.  We take allegations of fraud seriously,please contact us as soon as possible at ************ to share your concerns and report any unauthorized activity.  We are unable to file any fraud claims for unauthorized activity until we can locate your accounts in our system.

              Thank you again for allowing us to investigate your concerns, we hope to hear from you soon.

            • Review from Pamela R

              1 star

              07/25/2023

              Wouldnt even give this bank one star One problem after another with this bank and now I have been waiting 2 weeks for a new card because they told me I had fraudulent activity on my card and here we are 2 weeks later and they tell me that they never ordered a new card. Now I have to wait 2 more weeks unless I want it expedited for a ***** charge on their mistake

              HomeStreet Bank Response

              08/03/2023

              HomeStreet Bank takes customer complaints seriously.  When this issue was brought to our attention, we immediately contacted the customer, apologized for the debit card confusion, and worked with her to resolve her concerns. 

              Thank you for the opportunity to respond to this complaint.
            • Review from Betty M

              1 star

              02/27/2022

              Stay away from Home Street Bank particularly if you want a mortgage and want a lender in the ***************** area. We just had a frustrating and disappointing experience with them when we co-signed a mortgage.They made an assumption about the down payment amount that wasnt accurate resulting in many of the numbers on the various documents being wrong. It took quite a while to get them to correct the amount.It apparently took them weeks to look at documents sent to them. We had our documents sent from our local Home Street branch to the Bainbridge branch. A couple of weeks later we were told that quite a few pages were missing.They told us things that werent true. I asked if the closing costs could be rolled in with the mortgage and was told yes both verbally and via email. This turned out not to be true.I asked several times if we could pay the insurance and property taxes ourselves and not use escrow. I was told we could but it wasnt until at least the third conversation with them about this that we were told we could but they would raise various fees and it would cost us over $900 more in closing costs.Various fees kept increasing. The appraisal fee started at $700; went to $850 then to $1050 finally settling at $1000.I asked a number of questions about these things. They stopped replying to my emails and returning my phone calls. We were told all communication had to go thru a third party. VERY UNPROFESSIONAL!
            • Review from JAMES M

              1 star

              11/23/2021

              Homestreet Bank stole my money and cancel my bank account when they made the mistake I been a customer with ********************** for over 3 years depositing my Uber driver check into my account everyday And this branch treated me like a piece of trash off the street All the employees was Hispanic and I'm African American decnt
            • Review from Blake R

              1 star

              09/25/2021

              The HomeStreet Bank online banking system is the absolute worst.

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