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          Gift Services, Inc has 1 locations, listed below.

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            Business ProfileforGift Services, Inc

            Retail Florist

            At-a-glance

            Customer Reviews

            4.55/5stars

            Average of 56 Customer Reviews

            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Gift Services, Inc offers flowers, balloons, and gifts.

            Products & Services

            florist retail

            Business Details

            BBB File Opened:
            6/9/1999
            Years in Business:
            24
            Business Started:
            6/9/1999
            Business Started Locally:
            6/9/1999
            Business Incorporated:
            6/9/1999
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • GiftTree.com
            • 1 Stop Florists
            Business Management
            • Mr. Craig Bowen, President
            Contact Information

            Principal

            • Mr. Craig Bowen, President

            Customer Contact

            • Mr. Craig Bowen, President
            • Ms. Kimberly Schmidt, Marketing Manager
            Additional Contact Information

            Phone Numbers

            Industry Tip

            BBB Tip: Choosing a florist

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/26/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            On December 19 2022 I placed an order for 5 gift baskets. On 2 of the gift baskets I paid and extra $9.95 for the package to be delivered on the 23rd right before Christmas. Its now the 26th and the packages have still NOT arrived. I reached out to customer service to be reimbursed for the additional amount I paid for expedited shipping but Gifttree is refusing to provide a refund because the delay was weather related. Im not sure how that makes sense. Its pretty simple. If I pay for a package specifically to be delivered on a specific day and its not, I should be reimbursed for the amount I payed for the specific day shipping. Im not understanding how they feel comfortable with handling business in this unacceptable manner.
            Read More

            Customer Reviews

            56 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Josephine & Ray R

            1 star

            12/09/2021

            The Gift tree company is the most fraudulent company I ever dealt with . This is the second time I had problems with their gift baskets. The first time all the food was rotten and green moldy in the gift basket we received . This time they charged us $ ****** for the gift basket that wasnt worth $ ***** in the amount of food that we had gotten . They didnt send us all the items that were supposed to be in the basket we chose. They sent miscellaneous items that we didnt order. When we called to complain they only reimbursed us $35.00 and no more. They dont stand by there products or quality customer service . I will never buy from this company again and will not recommend this company to my friends and family. I wish I could leave a zero star rating.but it wouldnt allow me to.

            Local BBB

            BBB Great West + Pacific

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