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      Country
          Country

          Find a Location

          Video Only has 18 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Video Only

              290 Andover Park E Tukwila, WA 98188-2970

            • Video Only

              7755 N Division St Spokane, WA 99208

            • Video Only

              2218 S 41st St Tacoma, WA 98409-7214

            • Video Only

              500 Strander Blvd Tukwila, WA 98188-2921

            • Video Only

              1643 S 352nd St Federal Way, WA 98003-8307

            Business ProfileforVideo Only

            TV and Radio Dealers
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Video Only has 18 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Video Only

                290 Andover Park E Tukwila, WA 98188-2970

              • Video Only

                7755 N Division St Spokane, WA 99208

              • Video Only

                2218 S 41st St Tacoma, WA 98409-7214

              • Video Only

                500 Strander Blvd Tukwila, WA 98188-2921

              • Video Only

                1643 S 352nd St Federal Way, WA 98003-8307

              BBB File Opened:
              11/25/1991
              Years in Business:
              42
              Business Started:
              3/30/1982
              Business Started Locally:
              3/30/1982
              Business Incorporated:
              3/30/1982
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Video Only Inc
              Business Management
              • Mr. Peter Edwards, President
              • Mr. Dewey Sluk, Area Manager
              • Mr. Richard Dortch, Member
              • Mr. Jeff Edwards, Member
              • Mr. William Kloos, Member
              • Mr. James Lothian, Member
              Contact Information

              Principal

              • Mr. Peter Edwards, President
              • Mr. Richard Dortch, Member
              • Mr. Jeff Edwards, Member
              • Mr. William Kloos, Member
              • Mr. James Lothian, Member

              Customer Contact

              • Mr. Peter Edwards, President
              Additional Contact Information

              Fax Numbers

              • (206) 444-1654
                Primary Fax
              • (253) 671-0741
                Other Fax

              Phone Numbers

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/25/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Unanswered
              About a month ago (late October), my partner and I purchased an ** 77" OLED TV that was advertised for $2499. The store, in **********, offered us a $300 trade-in credit for our existing *** So we ended up paying $2199 plus tax for the *** About two weeks later, Video Only advertised the same TV for $2099. I called the store to get the difference back and they told me that I had to come into the store and bring the original receipt. A few days later, we went to the store and presented the original receipt. At first, we were told that the price went up again to $2199. One of the employees said that he would honor the $2099 price... so far, so good. When they computed the price difference, however, they did not include the trade-in value my original TV, which they have already taken from my house. So, they only offered us a $100 difference, not the expected $400. After speaking with the regional manager on the phone and trying to explain to them that they had essentially "stolen" our original TV, we were still not able to get our expected difference of $400. When asked about getting our old TV back, they said that they did not have it anymore. This was an extremely frustrating experience with Video Only. They had basically stolen our original *** The store, finally, did offer us a five-year warranty for our new *** A cheap alternative to getting the cash back, in my opinion. Let alone, who knows if they will honor the warranty.

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Thomas S

              1 star

              07/30/2022

              Wouldnt buy ANYTHING from theses guys. Bought a defective soundbar, and because i didn't keep the box, i DID NOT get any refund at all. The soundbar was less than 3 weeks old! I had my receipt;they recognized me, but no refund. No floor model, nothingI had to spend almost 300 more to get another one. You can bet i will keep this box. Total rip off!

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