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      Country
          Country

          Find a Location

          WESTconsin Credit Union has 16 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • WESTconsin Credit Union

              3333 Schneider Ave SE Menomonie, WI 54751-2588

            • WESTconsin Credit Union

              PO Box 160 Menomonie, WI 54751-0160

            • WESTconsin Credit Union

              444 Broadway St S Menomonie, WI 54751-1821

            • WESTconsin Credit Union

              1060 Cornwall Ave Amery, WI 54001-1706

            • WESTconsin Credit Union

              860 Cedar St Baldwin, WI 54002-9353

            Business ProfileforWESTconsin Credit Union

            Credit Union
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers financial products and services to credit union members.

            Business Details

            This is a multi-location business.

            Find a Location

            WESTconsin Credit Union has 16 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • WESTconsin Credit Union

                3333 Schneider Ave SE Menomonie, WI 54751-2588

              • WESTconsin Credit Union

                PO Box 160 Menomonie, WI 54751-0160

              • WESTconsin Credit Union

                444 Broadway St S Menomonie, WI 54751-1821

              • WESTconsin Credit Union

                1060 Cornwall Ave Amery, WI 54001-1706

              • WESTconsin Credit Union

                860 Cedar St Baldwin, WI 54002-9353

              BBB File Opened:
              5/30/2002
              Years in Business:
              85
              Business Started:
              1/12/1939
              Business Started Locally:
              1/12/1939
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Business Management
              • Stephanie Rasmussen, Vice President of Customer Service
              Contact Information

              Principal

              • Stephanie Rasmussen, Vice President of Customer Service

              Customer Contact

              • Stephanie Rasmussen, Vice President of Customer Service
              Additional Contact Information

              Fax Numbers

              • (715) 232-4990
                Primary Fax

              Phone Numbers

              Website Addresses

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/11/2021

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              On 09/10/21, I went to the River Falls branch of the WESTconsin credit union to access my fathers and my safety deposit box. I was denied access and was told my father had removed me on 01/09/20. I informed them that it was not true and that at that same time our accounts were drained of thousands of dollars. I also informed them that my father and I both had came into the River Falls location and reported the theft in January 2020. I also made clear to the manager that the employee that we worked with in January of 2020 had recovered the funds and apologized for the inconvenience. The employee assured us nothing else was effected. They also informed us that someone had moved our funds into a new account with my father with out his permission. This they said took place at the Prescott branch. My father died in February 2021. I am his power of attorney and provided all the legal paperwork to the manager. I was told that I was unable to use the box, Refused to tell me who has the box.
              Read More

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Gayle H

              1 star

              02/20/2024

              DO NOT BANK HERE 0R ANY ***.THEY SEEM TO BE WORKING FOR ONLINE SCAM ARTIST.The bank manager Refused to credit my debit card for 2 fraudulent charges. I went to the branch in person and the manager stated I had to wait 30 days for return of $ ****** and another of *****. I only authorized the $*****. This all happened in a 6 hour period of time.I withdrew all my cash and will be closing my account! *** REFUSED TO CLOSE MY ACCOUNTS UNTIL 30 DAYS PASS.CORRUPTION AND FRAUD AT WESTCONSIN CTEDIT UNION ALL RIGHTS RESERVED OWNER FORCED TO SIGN AND GIVE ONE STAR.

              Local BBB

              BBB Serving Wisconsin

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