Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Wisconsin Public Service Corporation has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforWisconsin Public Service Corporation

    Electric Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/14/2016

    Years in Business: 141

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers utility services.

    Products & Services

    This company offers utility services.

    Business Details

    This is a multi-location business.

    Find a Location

    Wisconsin Public Service Corporation has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      700 N Adams St, Green Bay, WI 54301-5145
      BBB File Opened:
      1/9/1997
      Years in Business:
      141
      Business Started:
      7/28/1883
      Business Started Locally:
      7/28/1883
      Business Incorporated:
      7/28/1883
      Accredited Since:
      1/14/2016
      Type of Entity:
      Corporation
      Alternate Business Name
      • WEC Energy Group
      Related Businesses
      Business Management
      • John Zaganczyk
      • Candi Florence, Customer Service Specialist
      • Rocio Amaro, Team Leader
      Contact Information

      Principal

      • John Zaganczyk
      • Rocio Amaro, Team Leader

      Customer Contact

      • John Zaganczyk
      • Candi Florence, Customer Service Specialist
      • Rocio Amaro, Team Leader
      Additional Contact Information

      Fax Numbers

      • (920) 617-3929
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/04/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Overdue balance of $2321.88 from a previous address before moving out of state. Laid off due to ***** and unable to pay for quite some time. Moved back to WI and reconnected service knowing this balance needed to be paid. Received a new bill in May (no disconnect noticeat this point) and got online to make a payment arrangement. Arrangement was a requirement of almost $900 down payment with in 5 days to activate. Called several managers with no resolution. Today, 6/4, received disconnect notice with a balance of over $1000 due by the 14th to avoid disconnection. Payment arrangement again requiring over $900 to active by the 9th. This is not reasonable. WPS will not give me a reasonable Solution. They did me a favor and got it down to $650. I cannot pay them $650 by 6/14. They refuse to acknowledge this exorbitant amount of money to require someone to keep their power connected
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Chris H

      1 star

      07/16/2024

      This company sends their bill notifications out 15 days late after the original bill date and turn off your electricity off even after you paid the amount that is owed. We had to call the corporate office and collections office and told them the mistake that they are doing and we have proof of records of our monthly bill. Then after we paid and they shut off our electricity our bill from only $143.32 was doubled cause we had to pay a late fee and reconnection fee when it wasn't our fault. People in *************, wi. Said that they did the same thing to them with no care. It seems like they are getting extra billing cause of their late bills reaching residents and not correcting. This is crazy! This has to stop!

      Local BBB

      BBB Serving Wisconsin

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.