Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Health Payment Systems, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileHealth Payment Systems, Inc.

            Payment Processing Services
            BBB accredited business

            Contact Information

            1000 N Water St Ste 1100

            Milwaukee, WI 53202-3197

            Get Directions
            Visit Website
            (888) 477-7968

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/24/2012

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Health Payment Systems, Inc. (HPS) offers a fully outsourced technology and services solution set, “one statement, one payment and one place to call,” that consolidates healthcare claims and bills from multiple in-network providers into a single, credit card-like statement with the objective of making it easy for consumers to understand exactly what they
            need to pay, providing this service throughout all of Wisconsin.

            Business Details

            Location of This Business
            1000 N Water St Ste 1100, Milwaukee, WI 53202-3197
            BBB File Opened:
            4/20/2009
            Years in Business:
            20
            Business Started:
            1/1/2004
            Business Started Locally:
            1/1/2004
            Business Incorporated:
            4/12/2005
            Accredited Since:
            2/24/2012
            Type of Entity:
            Corporation
            Business Management
            • Andy Schatz, CFO
            • Kelly Ragland, Operations Manager
            • Jourdan Miller, Marketing Manager
            Contact Information

            Customer Contact

            • Andy Schatz, CFO
            • Kelly Ragland, Operations Manager
            • Jourdan Miller, Marketing Manager
            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Megan W

            01/04/2023

            Why is there not an option for 0 starts. The billing is confusing. I have the right as a patient to have detailed breakdown of the charges. Then if you pay some but not all they turn into *****'s. They are not pleasant on the phone. I would rather talk with the medical facility direct than these clowns.

            Health Payment Systems, Inc. Response

            01/09/2023

            Hello *****, I understand that insurance and billing can be confusing and frustrating at times. If you'd like I can walk you through how to review your Super EOB (Explanation of Benefits). I agree that you have every right to review the details of your billed services. You can do so by reviewing the Super EOB that is mailed out to each member monthly or by creating an account online using our member portal. If you are unable to make payment in full we have payment arrangement options to assist. I'd like the opportunity to assist you further. You can reach me by sending an email to *********************** requesting assistance from Operations Supervisor *************************. ************************* Operations Supervisor
            Read 1 More Customer Review

            Local BBB

            BBB Serving Wisconsin

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.