Business ProfileforTaco John's International, Inc

I was at your Taco Bell location at the corner of West Avenue and Monitor Street today at 4pm (March 19, 2022). I had missed the drive through order screen due to coming off a 10 hour shift at the hospital (no excuse but I was exhausted and spaced it out). I couldn’t backup and go around because I was in between two vehicles. I pulled up to the window and ordered my food. The young kid wasn’t sure what to do so he had the shift leader come over. Right away, I was given attitude and told that I needed to go back around again and order at the menu box. I said to her, I am in line. She became very snotty and said I wasn’t in line. Yes I was. I told her she shouldn’t talk to me like that. More conversation took place and I wanted her supervisors information. The shift lead said she couldn’t give out that information. I really only needed a first name or phone number. I could tell she wasn’t happy about the fact I was going to be putting in a complaint. She went to get the phone number finally and during that time, the two younger black employees along with a younger white woman starting mocking me. They were calling me a ***** along with other words. I decided to write down their descriptions on my cellphone. Of course when I did this, they were nervous. I ask that you please review the video footage from today ( March 19, 2022 at 4 pm at drive thru window). Then you can see what happened and that no one can try and sway out of what happened. I am very applaud that people like this work at a profession that deals with costumers. If I were the supervisor all these workers from today would be given their notice and fired. I plan on making a formal complaint as well with the cooperate Taco Johns on Monday. I feel that this is important enough to do to make sure they are reprimanded or terminated. I would also like the contact information for the franchise owner of this location. I can tell you now, that I won’t be recommending your location.