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Military and veteran consumer information

Through BBB Military Line consumer education programs, BBB works to bring financial literacy to a most deserving segment of our population. Education and outreach that is user focused - on the ground, on the web , and through mobile technology - we seek to equip those who serve, have served, and their families with the tools they need to navigate an ever changing and often complex marketplace.

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Fraud prevention for military and veterans

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Military scam prevention guide

Knowing which businesses military families can trust while dealing with the challenges of military life is not easy. The materials provided are designed to help active-duty military personnel, veterans, and their spouses recognize and avoid signs of fraud.

Military scam prevention guide
Happy military soldier is excited and relieved to be reunited with his preschool age daughter and preteen son. They are sitting on the front porch of their home.
BBB Scam Prevention Guide

The BBB Scam Prevention Guide helps consumers make smart buying decisions and identify the warning signs of online scams and fraud.

BBB Scam Prevention Guide
Two generations of real person senior adult men USA military veterans. On the left, a 93 year old United States Army World War II and Korean Conflict US Air Force military veteran is looking at his son-in-law on the right. He's a 65 year old US Navy sailor Vietnam War military veteran. The younger man is teasing his father-in-law - trying to distract him by telling jokes during the photo shoot. They are both wearing their own era-specific generic souvenir shop military veteran commemorative baseball style caps.
Veteran program scams

These veterans' programs seem real. But watch out for impostors.

Know the signs
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Avoid the car-buying "yo-yo"

The BBB and FTC help car buyers have a smooth transaction with these tips.

Read the tips
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How to spot a job scam

If you are applying to jobs online, constantly research before accepting an interview or employment offers.

Learn how about job scams
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Camp Lejeune class action notice phishing scam

Scammers are taking advantage by tricking people into falling for common scam tactics regarding the Camp Lejeune class action lawsuit.

Beware of phishing scams
Rearview shot of an unrecognizable soldier in a military uniform standing on a moving walkway in the airport
Keep your devices safe when traveling

If you're traveling for business or pleasure, you'll likely be taking a device or two. Learn how to keep your devices and information safe when traveling.

Tips to protect your devices
Wife embraces her army veteran husband in camouflage clothing while they moving into the new house. First time home buyers celebrate and hugging new house purchase on moving day, laughing standing among boxes in own flat house
Avoid rental scams

Finding a new place to live is stressful! Scammers know that people in the midst of moving don’t always have time to do the necessary research. Avoid scams by watching out for these latest tricks.

Learn how the scam works