You should file a complaint if you had a marketplace relationship with a business and you are seeking BBB assistance to try to resolve a dispute with that business. The complaint must relate to a marketplace issue.
Is It a Complaint, Review or Scam
Consumers who wish to inform BBB about an experience with a business have a few different options. Consumers can file a complaint, submit a review or inform BBB about a scam. But how do you know which one to use? Here are a few helpful tips to know if you should file a complaint, submit a review or inform BBB about a scam.