Consumers

The way scams are perpetrated in the marketplace shifts continually thanks to new technologies such as social media, changes in consumer behavior patterns, world events, and other factors. Now more than ever, it is important for consumers to arm themselves with the knowledge and tools to recognize and avoid fraud. That's where we can help.

The materials provided below are designed to help consumers navigate online shopping safely by recognizing and avoiding fraud. Read our research to learn more about how online scams target and impact consumers, find articles and tips from the BBB, and download materials that you can share with others.

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This guide was made possible by the BBB Institute for Marketplace Trust with support from our generous sponsors: