We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies
on BBB websites to remember your preferences, improve website performance and enhance user experience, and
to recommend content we believe will be most relevant to you. Most cookies collect anonymous information
such as how users arrive at and use the website. Some cookies are necessary to allow the website to
function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary Cookies must always be enabled

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Resources for Businesses

My Home Location

Columbus, OH, USA

My BBB

BBB of Central Ohio
BBB of Central Ohio

BBB Trust Hub for businesses

The BBB Trust Hub is your one-stop shop to guide you on your path to trust. With decades of experience in delivering helpful insights and practical knowledge, BBB has built a library of resources and tools to educate organizations on trust in the workplace. Through BBB Accreditation, useful business tools, industry insights and tips, and our hub for starting a new business, we strive to equip business owners with the tools they need to build a Better Business.

Take a Deep Dive into Trust.

Visit the Industry Hub.

closeup of business open sign with BBB accredited business seal
Get BBB Accredited

A great first step in building a trusted organization is a commitment to BBB's Standards for Trust, which shows consumers that you are a reputable business. 

Closeup shot of woman raising hand from the back
Learn more about your BBB Accreditation

Learn more about the programs and tools your local BBB offers exclusively to BBB Accredited Businesses.

small group of business professionals looking at white board
Build a better business with our business content HQ

Explore business tips, articles and helpful industry resources through our BBB Business Content HQ.

hands on laptop keyboard
Exclusive BBB Better Business Toolbox(SM)

BBB Accredited Businesses can take advantage of discounts on basic business tools, created specifically with our busy business owners in mind.

Man putting on store opening soon sign
Are you starting a new business?

If you're just getting started, let BBB help you with information on creating a business plan, filing taxes, startup costs, choosing an insurance policy and tips for building your business.

shot of audience clapping
International Torch Awards for Ethics

Presented annually since 1996, the International Torch Awards for EthicsSM embodies the Better Business Bureau mission of advancing trust in the marketplace.

Accreditation benefits

The CEO Forum Group logo
The CEO Forum Group

The CEO Forum Group (TCEOFG) is giving BBB Accredited Businesses the benefit of thought leadership content and insights. Through in-depth interviews with over 1,000 top CEOs, TCEOFG brings expertise from across the nation that you can use in your business. Sign up for a FREE membership ($195 value!).

Dell Technologies logo
Dell Product Discount

BBB Accredited Businesses can now save an additional 5-10% on select Dell-branded products, and an additional 17% OFF on select Logitech products. Reach out to your local BBB for more information.*

* Applies only to Accredited Businesses located in the U.S.

young man smiling holding tablet
BBB Learning

BBB Learning is our new educational platform powered by MindEdge.

With hundreds of on-demand courses on a variety of business topics, BBB Learning gives you the tools you need to advance your skills while keeping ethical business practices top of mind.

BBB Accredited Businesses receive exclusive discounts and benefits.

Additional resources for your trust journey

BBB's mission is to be the leader in advancing marketplace trust, and we believe in the power of trust to grow people, businesses, and communities. One way we strive to support our local businesses is by offering a collection of resources aimed to help educate your organization in the trust sector. Get started by browsing some of our most popular materials below.

thumbnail of the 5 gestures of trust guide
5 Gestures of Trust

In keeping with its mission to advance marketplace trust for all, this report helps businesses evaluate their customers’ relationships and, in turn, build better business experiences.

Download 5 Gestures of Trust
Thumbnail of Trust Sentiment Index
Trust Sentiment Index

When consumers engage with a business for the first time, do they start with trust? Or do businesses need  to earn their trust? And how is trust earned  or lost on the journey?

Download the Trust Sentiment Index
Additional resources
Trust Library: Your deep dive into TRUST

BBB is the authority on Trust. Check out BBB's vast library of helpful, trust-building resources. Read BBB studies on trust, learn how to increase the trust level of your customers, and discover ways to increase trust with your employees.

 

Take the Deep Dive into TRUST