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Find a Location

Riser Chrysler Dodge Jeep Ram FIAT has 1 locations, listed below.

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    Business ProfileforRiser Chrysler Dodge Jeep Ram FIAT

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/2/2021

    Years in Business: 45

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    4722 Central Ave, Hot Springs National Park, AR 71913-7406
    BBB File Opened:
    2/21/1989
    Years in Business:
    45
    Business Started:
    2/1/1979
    Business Started Locally:
    2/1/1979
    Date of New Ownership:
    9/1/2015
    Business Incorporated:
    8/17/2006
    Accredited Since:
    6/2/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Riser Automotive, Inc.
    • Riser CDJRF
    Business Management
    • Mr. Matt Barrett, Director of Sales and Marketing
    Contact Information

    Principal

    • Mr. Matt Barrett, Director of Sales and Marketing

    Customer Contact

    • Mr. Matt Barrett, Director of Sales and Marketing
    • Mr. Paul Riser, Owner
    • Mr. Joe Dickinson, General Manager
    • Ms. Holly Dunn, Manager of Marketing
    Additional Contact Information

    Fax Numbers

    • (501) 525-2609
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/31/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Valerie S.

    1 star

    12/08/2023

    My Arkansas Family and Friends…Please “DO NOT” purchase a vehicle from Riser Dodge!!! Hot Springs had a real bad hail storm in 2022, this is December 2023, and they tried to sell me a hail damaged 2022 Ram Black Widow “I seen the damage when they pulled it up for me to test drive and the window sticker had been torn off” … They said they have ordered a new hood (2 years later ?????). They are asking for $91,000.00 - I pulled everything up on this truck and the sticker amount on line is…$65,840.00 with no mention of hail damage. The United States of America is in a very dark place, we do not deserve to be treated like this by our fellow Americans! Has anyone else been treated like this by Riser Dodge Hot Springs, Arkansas?

    Riser Chrysler Dodge Jeep Ram FIAT Response

    12/14/2023

    We are extremely sorry if there was any confusion on the pricing Black Widow Special Edition truck we had stock. The price was clearly visible when she arrived at the dealership. The vehicle is a Black Widow package and is a specialty vehicle from ram. We were not unaware that there was any confusion until this complaint. Once again, we are extremely sorry for any confusion. And our website has a disclaimer which states “Disclaimer: May not represent actual vehicle. (Options, colors, trim and body style may vary) Max payload/towing estimate ratings shown. Additional options, equipment, passengers, and cargo weight may affect payload/towing weights. See dealer for details. Max payload/towing estimate ratings shown. Additional options, equipment, passengers, and cargo weight may affect payload/towing weights. See dealer for details. Must finance to receive Final Price. Dealer addendum is not included in Final Price. "

    Local BBB

    BBB Serving Arkansas

    BBB Reports On

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