As Idalia approaches Florida, the Better Business Bureau offices Serving Florida reminds residents to prioritize safety and preparedness. While focusing on safeguarding your property and loved ones, it’s crucial to remain vigilant against unscrupulous contractors who may exploit the storm's aftermath. The BBB is here to help guide consumers through storm preparation and protect them from scams.
Safety first: Hurricane preparedness
As Idalia bears down on our area, the BBB encourages residents to prioritize safety. Here are some essential steps to take before the storm hits:
- Stay informed: Monitor local weather forecasts and official emergency communications for the latest updates and evacuation orders.
- Create an emergency kit: Prepare a well-stocked emergency kit with essentials such as water, non-perishable food, medication, flashlights, batteries, and important documents.
- Secure your property: Reinforce windows and doors, trim trees, and secure loose outdoor items that could become projectiles in high winds.
- Evacuation plan: Have a clear plan in place for evacuation, including routes and designated meeting places for your family.
- Protect important documents: Store them in waterproof containers or digitally to ensure their safety.
- Stay connected: Keep your phone charged and consider investing in backup power sources.
Guard against unlicensed contractors post-storm
Following the hurricane, unlicensed contractors often prey on homeowners eager to rebuild and repair their properties. The BBB warns against falling victim to post-storm scams. Here’s what you should do to protect yourself:
- Research contractors: Verify their credentials before hiring anyone for repairs or reconstruction. Check their licensing, insurance, and BBB ratings. A reputable contractor will have no issues proving this information.
- Look for the BBB Accredited Business Seal: BBB Accredited contractors have been screened, monitored, and approved by BBB Standards to include proper licensing and insurance.
- Get multiple quotes: Obtain at least three written estimates for your needed work. This will help you gauge the average cost and identify potential overcharges.
- Beware of high-pressure sales tactics: Be cautious if a contractor pressures you to sign a contract immediately or demands a large upfront payment.
- Avoid cash payments: Pay by credit card or check to create a paper trail of your transaction. Never pay in total upfront.
- Get a written contract: Ensure that all terms, costs, materials, and timelines are detailed in a written contract before any work begins.
- Watch for red flags: Be wary of contractors who approach you unsolicited, lack a physical address, or have no online presence.
“The aftermath of a hurricane is a vulnerable time for consumers, and unlicensed contractors often exploit this vulnerability,” said Karen Nalven, President of BBB Serving West Florida. “You can find trusted resources, professionals and services to help make informed decisions, safeguard your investments, and prevent scams at BBB.org.”
The Better Business Bureau is dedicated to promoting trust in the marketplace. For more information on hurricane preparedness and avoiding contractor scams, visit BBB.org/hurricane or contact your local Florida BBB office: https://www.bbb.org/bbb-directory/us/fl.