Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Latest News

Protecting Your Outdoors, One Bite at a Time: Better Business With Mosquito Mike of Fall River, MA

Darren from Mosquito Mike's spraying in backyard near treeline

(Mosquito Mike's)

Protecting your outdoors, one bite at a time

Nestled in the heart of Fall River, Massachusetts, Mosquito Mike offers comprehensive mosquito and tick control services to make your outside area more enjoyable. Founded by Mike Reynolds in 2018, this local business has quickly grown into a trusted name in mosquito control, known for its effective solutions and customer service.

Mike Reynolds, the founder and owner of Mosquito Mike, transitioned into the pest control industry after years of running a seasonal tax business. "I was busy for about three and a half months a year and bored out of my mind for the rest," Reynolds recalls. "I saw an ad for pest control and wanted to do something that kept me busy year-round and allowed me to work outside." This desire for a new challenge and a passion for outdoor work led to the birth of Mosquito Mike.

Initially, Mosquito Mike was a one-man operation, with Reynolds handling everything from sales and customer service to routing, scheduling, and spraying. Equipped with just one truck and a spigot, Reynolds started the business from his driveway. However, the demand for mosquito control services quickly grew, and by the end of the first season, it was clear that expansion was necessary. With the help of his father, Dick Reynolds, a jack-of-all-trades who built the first spray truck from scratch, Mosquito Mike moved to a commercial property. Today, Mosquito Mike boasts a dedicated team of over 20 employees during peak season, operating multiple trucks and serving a growing number of customers.

Mosquito Mike's success is built on a foundation of good value, great customer service, and clear communication. "We strive to be the best at what we do," Reynolds explains. “This commitment to excellence is evident in every aspect of our business, from the effectiveness of their mosquito control treatments to the responsiveness and friendliness of their customer service team.”

Mosquito Mike's growth has been driven by a strategic blend of online and offline marketing tools designed to maximize consumer touchpoints. By establishing a strong online presence and engaging with the community through various channels, Mosquito Mike ensures it remains front and center in potential customers' minds.

Technology also plays a crucial role in the company's operations. Accredited by the Better Business Bureau (BBB) since 2019, Mosquito Mike utilizes a range of tools and third-party vendors to provide Customer Relationship Management (CRM) and routing software and Search Engine Optimization (SEO) strategies. 

“These tools help streamline operations, enhance customer interactions, and maintain the high standards for which the company is known,” Reynolds said.

Like any business, Mosquito Mike has faced its share of obstacles. One notable challenge was the transition to an auto-renewal system for returning customers. A technical glitch during the switch led to some unhappy customers and required damage control. Despite these hiccups, Reynolds views such challenges as opportunities to improve and refine their processes.

What sets Mosquito Mike apart is their effective mosquito control solutions and deep-rooted connection to the local community. Mike, born and raised in Massachusetts and educated in Rhode Island, genuinely loves the area. "I enjoy all the nature around me and my local community," he says. “This local pride has translated into a business that cares about its customers and the environment we serve.”

One of Mike's favorite aspects of running the business is the opportunity it gives him to think strategically about growth and improvement. "We have a fantastic team in place,” Reynolds noted. “And this allows me to focus on higher-level strategies to continually enhance our services and grow the business."

Mosquito Mike has been an Accredited Member of the Better Business Bureau since 2019. For more information about Mosquito Mike, check out their BBB Profile. To learn more about BBB and read more stories like this, visit Behind the Business Stories with BBB in Eastern MA, ME, RI & VT.

Grow your business with BBB Membership & Business Solutions.

As a matter of policy, BBB does not endorse any product, service or business.