Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Chapman's Garage, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Chapman's Garage, LLC

      6525 Marbut Rd Lithonia, GA 30058-5341

    • Chapman's Garage, LLC

      1732 Beulah Evans Rd Gay, GA 30218-2400

    Business ProfileforChapman's Garage, LLC

    Diesel Repair
    Multi Location Business

    Additional business information

    Additional Info:

    Maintain & Repair Semi-Tractors and Trailers + Parking & Storage

     


    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We maintain and repair semi-tractors & trailers + offer parking & storage.  We have new & used tires.  We repair tires with plug or patch or retread.  We repair air conditioning, air leaks, coolant leaks, oil leaks, etc.

    Business Details

    This is a multi-location business.

    Find a Location

    Chapman's Garage, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Chapman's Garage, LLC

        6525 Marbut Rd Lithonia, GA 30058-5341

      • Chapman's Garage, LLC

        1732 Beulah Evans Rd Gay, GA 30218-2400

      Location of This Business
      6525 Marbut Rd, Lithonia, GA 30058-5341
      BBB File Opened:
      8/7/2008
      Years in Business:
      17
      Business Started:
      6/27/2007
      Business Incorporated:
      6/27/2007
      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      9:00 AM - 6:00 PM
      T:
      9:00 AM - 6:00 PM
      W:
      9:00 AM - 6:00 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 6:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Jamie Chapman, Owner
      Contact Information

      Principal

      • Jamie Chapman, Owner

      Customer Contact

      • Rhonda Rodriguez, Office Manager
      Additional Contact Information

      Fax Numbers

      • (404) 228-2450
        Primary Fax

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/30/2021

      Complaint Type:
      Product Issues
      Status:
      Answered
      I'm a tractor trailer owner brought my tractor in with complaints of air leak due to pressure not building up on 11/22/21. Was told it was a quick release valve paid for part they installed still was not fixed. Was then told it was a leveling valve bought new part they installed probe still not fixed nor improved. Then was advised it was suspension switch bought that part they installed that and still did not fix the problem or improve the problem. Was them told it was the the suspension fittings bought that part they installed still did not fix the problem or improve the issue. Next I was told it was I needed a new break chamber bought that part problem still not fixed nor improved. Then was told it was a ABS valve bought this part they installed problem still unchanged unimproved. Then I was told it may be a dump valve. However received a call 11/29 in the evening they tell me the truck was ready with a total in labor of 840$. I went to inspect the truck and the problem is still not improved. And yet they want to still charge me for 849 labor that did not correct the issue.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Chakia C

      1 star

      07/31/2021

      Very poor service! Unprofessional! Over charge! Do things to your truck that you do not ask for and expect you to pay for it. Make false accusations. Awful mechanics and they work when they want to. Truck sat at this location for nearly 3 weeks. We kept getting told the truck was ready and get up there, and it's not. We actually had to go get our own parts and bring to them. Only because we have obligations to maintain with our customers and needed the truck fixed and back running. Well, picked the truck up and now the truck is in another shop cause it's doing the EXACT thing it was doing. Someone needs to shut this place down. They are very rude, hang up on people. Don't answer the phone when you call. Just a horrible place and I'm going to report them every where I can. These bad businesses need to be closed or made to do right.

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.