Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

LA Alarms, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforLA Alarms, LLC

    Burglar Alarm Systems

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company states they offer:security systems.

    Business Details

    Location of This Business
    940 ONeal Lane, Baton Rouge, LA 70816
    BBB File Opened:
    6/8/2017
    Business Started Locally:
    9/1/2016
    Business Incorporated:
    9/1/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    5
    Business Management
    • Mr. Gary Hand, Owner
    Contact Information

    Principal

    • Mr. Gary Hand, Owner

    Customer Contact

    • Mr. Gary Hand, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/18/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    They told me I’d be paying 45$ a month the bill now looks to be 85$ a month and it is in the form of a loan/credit card through ********* **** of roughly 3000$ and has a 26.99% APR. They said they gave me a. promotional one with no interest for the term of the contract but I’ve already started making interest payments. At the time of signing I asked if the papers I signed were going to open up a loan/ credit card in my name and the employee said no that’s just who we do our financing through (he lied). They also said they’d buy me out of my contract with my original alarm system company ********* ******* Now it’s been about 2 months and I’m stuck in between their payments and certified alarms payments. They said they’d send me a check and that I’d have to pay certified with that and I have never received a check. They also won’t answer my phone calls or texts. Their number online goes to a 3rd party company that emails them messages that they choose not to respond to. They also told me they’d just be replacing the existing alarm panel in my house and placing a new one in its spot. Instead they cut the wires to my old one and made a hole in my wall somewhere else to mount a new panel. I didn’t complain at the time because I was gonna deal with it for a cheaper price but I’m not happy with the lies and now lack of connunication. They also said they’d install a new camera and that never happened. Granted the text told me to text him when I’m available about a month and a half ago but there’s been no follow up and I don’t want him in my home anymore. . I also had to setup most of my smart devices to my alarm panel because the technician who came out didn’t know how.
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael P

    1 star

    01/10/2024

    I am so disappointed that I even let this gut ******* in my home to sit at my table while feeding me a bunch of lies, saying that my current alarm company had been bought out by LA Alarms, promising a cheaper rate. My payment has more than doubled and I haven't been able to even use my inside panel yet. I need you to come get your equipment and tear this contract up.

    Local BBB

    BBB of South Central Louisiana

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.