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Find a Location

Collection Co Of America has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCollection Co Of America

    Collections Agencies
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    124 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Collecto, Inc. is located in Massachusetts and was incorporated in 1991. Collecto, Inc. is a collection agency for Department of Education, MA Department of Revenue, and public and privately owned businesses. 

    Business Details

    Headquarters
    700 Longwater Dr, Norwell, MA 02061-1624
    BBB File Opened:
    6/9/2004
    Years in Business:
    33
    Business Started:
    1/9/1991
    Business Incorporated:
    1/9/1991
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    852
    Alternate Business Name
    • EOS CCA
    • EOS Healthcare
    • Collecto, Inc.
    Contact Information

    Customer Contact

    • Mr. Erik Podbutzky, Manager
    Additional Contact Information

    Fax Numbers

    • (781) 394-6105
      Primary Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    140 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/14/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    To Whom it may concern,This letter is to inform you that I recently received a copy of my credit report that your company publishes and after reviewing it I found a number of items on the report that are inaccurate. The accounts in question are listed below. Please send me copies of the documents that you have in your files as of this date that you used to verify the accuracy of the accounts listed below.COLLECTION ACCT #: **************** BAL. $1,887.00 Under the Fair Credit Reporting Act, 15 U.S.C. 1681g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting in my credit report. Please dont respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611(a)(5)(A)(i). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Emmanuel H

    1 star

    05/03/2023

    I told them I want a pay to delete, Rep told me I will have to make the full payment to get it off I said sure I just want it out of my credit at this point. I call 2 weeks letter they said I will have to wait 30 days till the credit updates. it was a lied so I call them back and they're saying yes I see you spoke to someone about it but we dont do that ! so I call my bank and disputed the transaction ill paid the company I own directly. I spoke to them and they told me they will send me everything.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

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