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          Go City has 1 locations, listed below.

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            • Go City

              PO Box 320 Raynham, MA 02767-0600

              BBB Accredited Business

            Business ProfileGo City

            Travel Agency
            BBB accredited business

            Contact Information

            PO Box 320

            Raynham, MA 02767-0600

            Get Directions
            Visit Website
            (617) 671-1000

            Customer Reviews

            1/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            65 complaints closed in last 3 years

            37 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/21/2005

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Leisure Pass Group Inc. is the provider of Go City Cards and GO SELECT Passes; the only multi-attraction pass that maximizes the fun, savings and convenience of sightseeing with flexible purchase options for every type of traveler. Available online and at walk-up retail outlets. Go City Card provides admission to more than 500 attractions across 14 North American destinations including Oahu, New York City, Chicago and San Diego. The Go City Pass also comes with valuable extras such as a 'skip the line' feature at select attractions and comprehensive city guides that offer insider tips and bonus discounts on shopping and dining. All of Leisure Pass Group Inc. passes leverage the company's patented technology and the industry's largest network of attraction partners to save consumers up to 55% compared to purchasing individual tickets.

            Business Details

            Location of This Business
            PO Box 320, Raynham, MA 02767-0600
            BBB File Opened:
            3/21/2005
            Years in Business:
            20
            Business Started:
            2/4/2004
            Business Incorporated:
            6/23/2003
            Accredited Since:
            3/21/2005
            Type of Entity:
            Corporation
            Number of Employees:
            35
            Alternate Business Name
            • Leisure Pass Group Inc.
            Business Management
            • Mr. Edward Stimpson, President
            Contact Information

            Principal

            • Mr. Edward Stimpson, President
            Additional Contact Information

            Fax Numbers

            • (617) 742-5990
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Need help planning a trip? How to find a good travel agent

            Customer Complaints

            65 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/28/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I purchased two 2 day All Inclusive passes for *********. When I looked at the individual attractions, many required advanced booking but you aren't allowed to book the tickets until the day of the event, when they will likely be sold out. This was not clear on the site. I have not used the passes.When I tried to submit the request for a refund on the website ****************************************** the form keeps producing an error that the email address is invalid. I have tried with multiple different email addresses on 3 different browsers and get the same result.I have called the company and no one answers the phone. I have tried their chatbot on the their website and I get a message that it's connecting to a customer service rep, then a half hour later I get a message that all representatives are busy. I waited several hours online and still did not get a response. I tried emailing the company (2 days ago) and I have not received a response.I am very frustrated!
            Read More
            Read 64 More Complaints

            Customer Reviews

            10 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Gabriella B

            01/02/2024

            I recently purchased the Go City Pass for my trip to ***, and I couldn't be more disappointed. The Edge, advertised as reservation-free on the app, required an 8 am reservation - a detail conveniently omitted. The ********************* refused Go City Pass reservations, forcing me to pay separately. ******* reluctantly offered a discount, admitting the Go City Pass wasn't as accepted as promised. Even **************************** cruise denied reservation attempts. Out of 12 attractions, I managed to experience only one. Save your money, as this pass turned out to be a costly disappointment with misleading information and unfulfilled promises. This pass scams tourists and misinforms on purpose. After various attempts to be assisted, they did not respond.
            Read 9 More Customer Reviews

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

            More Info on Local BBB

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