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          Lynx Air has 1 locations, listed below.

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            • Lynx Air

              Box 860 235 3545 32 Ave NE Calgary, AB T1Y 6M6

            Business ProfileLynx Air

            Airlines

            Contact Information

            Box 860 235 3545 32 Ave NE

            Calgary, AB T1Y 6M6

            Visit Website
            (877) 897-5969

            Customer Reviews

            1.22/5

            Average of 79 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            40 complaints closed in last 3 years

            31 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company ia a charter airline company.

            Business Details

            Location of This Business
            Box 860 235 3545 32 Ave NE, Calgary, AB T1Y 6M6
            BBB File Opened:
            28/11/2008
            Years in Business:
            15
            Business Started:
            28/11/2008
            Type of Entity:
            Corporation
            Business Management
            • Michael Holditch, CFO
            • Jackie Strangis, Director, Customer Experience
            • Customer Support
            Contact Information

            Principal

            • Michael Holditch, CFO
            • Jackie Strangis, Director, Customer Experience
            • Customer Support

            Customer Contact

            • Customer Support
            Read More Business Details and See Alerts

            Customer Complaints

            40 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            14/05/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I booked my return flight ticket (with paid check-in bag) with Lynx Air from *** to ***. I paid ****** USD for the ticket using my credit card on Jan ** 2024. And paid ***** USD for check-in bag on Feb ** 2024. My flight with Lynx Air was supposed to be in June ** 2024. I got the the email from Lynx on Feb ** 2024, saying my flight has been canceled and they are ceasing all operations. They won't be able to refund the money and I should Contact my bank ( *********************** I called my bank and they took all the details but nothing happened. I called them back again but they were not able to help me out. Just kept on asking me to wait and gave me wrong information. Today when I called them again they said I should file a complaint with BBB since it's more than * months. I am filing this complaint so Lynx can refund my money since no service was provided. My Name- ***************************** ***** My booking Reference code is ******.From *** to ***, Flight date -June ** 2024, Flight no ******. From *** to ***, flight date- July * 2024, Flight no ******.I made 2 payments using my ********************* Credit Card ending with ****.I have attached the transaction screenshot from bank, Air ticket booking Reference screen shot and email from Lynx Air.
            Read More
            Read 39 More Complaints

            Customer Reviews

            79 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Amit B

            08/02/2024

            This is regarding the above reservation number. My flight was delated for more than 4 hr where i was suppose to get compensated for 125 dollars each person. However after writing multiple times and submitting different requests only 125 dollar have been credited in the name of **********************Please refund the money for the following people also *************************, ********************* and *******************. Many requests have already been submitted kindly look into the issue and resolve it asap.#****** Travel date was ** ** **** **** 
            Read 78 More Customer Reviews

            Local BBB

            BBB Serving Southern Alberta and East Kootenay

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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