Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

National Bank of Canada has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • National Bank of Canada

      600 311 6 Avenue SW Calgary, AB T2P 4M9

      BBB Accredited Business
    • National Bank of Canada

      100 239 8 Ave SW Calgary, AB T2P 1B9

      BBB Accredited Business
    • National Bank of Canada

      430 7337 McLeod Trail SW Calgary, AB T2H 0L8

      BBB Accredited Business
    • National Bank of Canada

      1100 10655 Southport Rd SE Southland Tower Calgary, AB T2W 4Y1

      BBB Accredited Business

    Business ProfileforNational Bank of Canada

    Bank
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/3/2020

    Years in Business: 165

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We are a full service financial institution that provides commercial banking services to commercial customers in Alberta. We offer tailored solutions to exceed your deposit, financing, and cash management needs. 

    Business Details

    This is a multi-location business.

    Find a Location

    National Bank of Canada has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • National Bank of Canada

        600 311 6 Avenue SW Calgary, AB T2P 4M9

        BBB Accredited Business
      • National Bank of Canada

        100 239 8 Ave SW Calgary, AB T2P 1B9

        BBB Accredited Business
      • National Bank of Canada

        430 7337 McLeod Trail SW Calgary, AB T2H 0L8

        BBB Accredited Business
      • National Bank of Canada

        1100 10655 Southport Rd SE Southland Tower Calgary, AB T2W 4Y1

        BBB Accredited Business
      Location of This Business
      600 311 6 Avenue SW, Calgary, AB T2P 4M9
      BBB File Opened:
      21/1/1974
      Years in Business:
      165
      Business Started:
      13/2/1859
      Business Started Locally:
      18/6/2015
      Business Incorporated:
      18/6/2015
      Accredited Since:
      10/3/2020
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • National Bank Financial
      Hours of Operation

      Primary

      M:
      10:00 AM - 4:00 PM
      T:
      10:00 AM - 4:00 PM
      W:
      10:00 AM - 4:00 PM
      Th:
      10:00 AM - 5:00 PM
      F:
      10:00 AM - 4:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Justin Hunter
      Contact Information

      Principal

      • Justin Hunter

      Customer Contact

      • Justin Hunter
      Additional Contact Information

      Website Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      16/04/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I am not sure if you can help me or not I bought a motorcycle from ******* Oct. ********************* Dec.2022 I called ******* ****** and explained this to them On Dec. ** 2022 calgary ****** came and picked up the bike I never heard anything from them ( letter or e-mail ) The bike stayed in the possion all this time I applied for another loan February 2024 I was rejected due to the fact that I had an outstanding loan from National Bank Calgary ****** was taking money out of my bank account all the time the bike was at ******* ****** I started asking calgary ****** and the national bank why this was happening when I dont have the bike They started blaming each other playing me like a ping ball sending me back and forth On February ** 2024 ***** from ************** ************** ) went to ******* ****** to repo the bike I am out a lot of money due to this happening to me all I want is my money back I paid from Dec.** ******************************************************************************************************************************************************* I just want my money back from Dec.** 2022 to now Thank You ***************************** ************ *******************
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kyle S

      1 star

      06/03/2024

      I had a loan with this bank. I was very disappointed with their information keeping. I missed a payment on the loan. When I contacted them to rectify the situation. The loan they had on file with me didn't have any of my information attached to it. They had a grossly incorrect birthrate, no name to attach me to my loan, and they didn't have my phone number. The only thing they got correct was my address. This resulted in significant challenges to get my information attached to my loan. After hours of waiting on hold and being transferred to different departments they still couldn't get my information on file. I eventually had to leave for work. I gave them my phone number to call me back if they needed more information. When I called the back in the following days to complete the process. I found out that none of my information was attached to the loan file. Then I had to restart the process of getting it on the file again. Hours of wasted time to complete what appeared to be a simple task.

      Local BBB

      BBB Serving Southern Alberta and East Kootenay

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.