ComplaintsforSky Tires and Auto Services

• Initial Complaint

  07/01/2022

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Answered

  More info

  Sky tires and auto services, its a tires sales company - i went there and bought 2 set of tires(winter, and all season, and one set of rims)- they gave me 185/65R15 but my car tires size is: 175/65R15 - He (*****) told me it will be same and no different - i trust him as he is the professional - i spend 600 CAD dollars in cash and i asked the receipt and they did not as they said its ok and they dont have paper on the matchine and i said its ok too as they have record - now when i am using the car its using more gas and there are one noise always keep coming - i tried to contact with him and explain whats happening - he misbehave with me and left the Market place group from me - i tried to get my money back and want to know why he lied. seems like he did lied with lots of others people too as he is not honest. I want my full money back and he should got review with a proper team as its also related to safety issue. Please help me and fix this company as we all need the safety specially with those type of bad weather.

  Business response

  22/02/2022

  I'm mailing from sky tires and auto services regarding about the complain from ******* ******. He bought some tires from me 3 or 4 months and then even referred people to my business too. I dont know what happened to him after 2 months of using the tires he contacted to say his car is costing more gas and Ofcourse it should because in winter its takes more than summer. He wants a refund and i told him no because he has already used tires for 2 months. So he filled complaint which doesn’t make sense at all.

  Customer response

  22/02/2022

  
  Complaint: ********
  
  I am rejecting this response because:
  He lied to me to sell his tires. He said it will be the same as your previous tires. My previous tires was 175 and he sold me 185. He said use 2 months and then you will know that. As he gave me the false statements and swear at me . I really want to take action against this company. I hcan give you the record of he swear and ********** me. Please take action then no one will be like my situation 

  thanks

  *******
  Sincerely,
  
  ******* *****

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩