ComplaintsforABM College
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Complaint Details
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Initial Complaint
08/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I completed my level one early childhood educator certification with an organization called SICES. I was approved by the ********** of Alberta and received my level one certification.Later on the the representative from sices (*****) that helped me recieve my level 1 certification and a representative from ABM college (Amor B *********) contacted me through email about an opportunity to receive my level two childhood educator certification through ABM college (See attachment #1). After this I enrolled into the Education Assistent program at ABM college which I was informed was equivalent to the requirements needed to receive my level 2 certification by an ABM college representative. I took out a Canada Student loan and Alberta student loan amounting to $22,500 (See attachment #2).After completing all of my courses and receiving my Education Assistent Certification and transcript (See attachment #3) which took approximately 11 months (with practicum) I applied for level 2 through the ************************************** My application for level 2 was rejected and I was told by the ********** Certification staff that the Education Assistent Program I completed through ABM college was only equivalent to level 1 which I already had (See attachment #4). After this I contacted ***** who I completed my level 1 with and explained my situation. ***** emailed Amor and the following emails were shared between them (See attachment #5). **** had stated in these emails that ABM is willing to reimburse my tuition and she had also told me this through messenger (See Attachment #6). After this I had emailed another ABM representative (*************************) about my situation. ******** had said in these emails that she has forwarded the information to higher management and have not gotten a solution since then. After several requests they still have not resolved this issue and have stopped responding. They misrepresent and caused a lot of mental frustration for me and financial loss.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.