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ComplaintsforCalta Power Equipment Ltd
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Complaint Details
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Initial Complaint
14/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Bought a pressure washer from this company a few years ago and have been happy with it so decided to buy a snowblower from him in 2021. He advertises and continues to advertise that he also has replacement parts in stock so when I sent him a note this year because a part had worn out he advised me he does not have parts and the business is closed. However he is still actively selling his product on ******** and will not respond to messages when i reach out to him to inquire about replacement parts. You can also see that he has viewed all the messages on ******** as it shows you when they have read them. He literally just posted new adds ***************** all of his products for sale including the exact snowblower I purchased. Also, his ad still specifically advertises that he carries parts for his machines yet he has told me he doesn't and is no longer responding to my messages in regards to purchasing parts. The owner is complete scammer and is false advertising his products claiming that he has parts and that OEM parts will work on these machines which they will not.Customer response
14/04/2023
There was a warranty on this machine for two years. My resolution I am seeking is to get the proper parts so I can fix the machine. The business is still actively advertising that they have parts.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.