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          Additional Information

          Rapid Test & Trace Canada

          View full profile
          Location of This Business
          Calgary, AB T3E 3G8
          BBB File Opened:
          3/5/2021
          Years in Business:
          3
          Business Started:
          30/11/2020
          Business Incorporated:
          9/2/2021
          Accredited Since:
          31/5/2021
          Type of Entity:
          Corporation
          Alternate Business Name
          • Rapid Test & Trace USA
          Related Businesses
          Business Management
          • Adam Singfield, Co-Founder
          Contact Information

          Principal

          • Adam Singfield, Co-Founder

          Customer Contact

          • Adam Singfield, Co-Founder
          Additional Business Information
          Additional Info

          Rapid Test & Trace is on a mission to help people and businesses across the country gain access to rapid testing for COVID-19. Mass rapid testing can stop the spread of the virus and help safely remain open.

          We started as an advocacy campaign in late 2020.

          Read our open letter in the National Post: https://rapidtestandtrace.ca/opinion-the-urgent...

          Since then, we became one of the largest online retailers of rapid test devices and related services in Canada, with expanded operations in the United States (www.rapidtestandtrace.com) and Australia (www.virtualrapidtests.com.au).

          Rapid Test & Trace is part of the RT Medical family of brands. Visit www.rtmedical.ca to learn more.

          Serving Area
          • T3E 3G8
          Service Type
          Payment Methods

          • Email transfer, EFT, cheque, credit card

          Refund and Exchange Policy

          • https://rapidtestandtrace.ca/sale-conditions/

            Sale Conditions

            1. The unit price is per test. Tests are sold in boxes of 25. The cost of one box is 25 tests * unit price. (Exception: BTNX 5-pack is 5 tests/box, min order QTY is 1 box).
            2. Administration and use of the product are to be done as per procedures dictated by the manufacturer.
            3. Rapid Test & Trace Canada Inc. (RTTC) assumes no liability for the products. Any and all representations and warranties regarding the efficacy and/or accuracy of the products are those of the manufacturer.
            4. Customer is responsible for implementing a wider protocol, particularly if there is a positive test. RTTC is simply providing tests for that protocol.
            5. Orders placed by 3 p.m. EST will ship the next business day. Tests are typically received within 3-5 days of placing your order.
            6. Customer will have 24 hours from the shipper’s delivery confirmation to notify RTTC of any discrepancies with the order.

            Limited Refund, No Exchanges

            RTTC will provide a full refund if Customer cancels the order before it has shipped. No refund will be issued once the order has shipped. We do not accept returns or exchanges. If the Customer receives a defective item, please contact RTTC at [email protected] with details of the product and the defect, and we will help coordinate with the manufacturer.

          Contact Information

          Calgary, AB T3E 3G8

          Visit Website
          (647) 692-0755

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          Accreditation

          BBB accredited business

          Accredited Since: 31/5/2021

          Years in Business: 3

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Ratings

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