Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Visions Electronics Ltd.( HO) has 59 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Visions Electronics Ltd.( HO)

              6009 1A St SW Calgary, AB T2H 0G5

            • Visions Electronics Ltd.( HO)

              2930 32 Ave NE Calgary, AB T1Y 5J4

            • Visions Electronics Ltd.( HO)

              1930 Strachan Road SE Medicine Hat, AB T1B 4K4

            • Visions Electronics Ltd.( HO)

              10133 34 Avenue NW Edmonton, AB T6E 6J8

            • Visions Electronics Ltd.( HO)

              8062 King George Blvd. Surrey, BC V3W 5Y2

            Business ProfileVisions Electronics Ltd.( HO)

            Home Electronics
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            6009 1A St SW

            Calgary, AB T2H 0G5

            Visit Website
            (888) 855-9855

            Customer Reviews

            1.4/5

            Average of 65 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            116 complaints closed in last 3 years

            37 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Visions Electronics Ltd.( HO) has 59 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Visions Electronics Ltd.( HO)

                6009 1A St SW Calgary, AB T2H 0G5

              • Visions Electronics Ltd.( HO)

                2930 32 Ave NE Calgary, AB T1Y 5J4

              • Visions Electronics Ltd.( HO)

                1930 Strachan Road SE Medicine Hat, AB T1B 4K4

              • Visions Electronics Ltd.( HO)

                10133 34 Avenue NW Edmonton, AB T6E 6J8

              • Visions Electronics Ltd.( HO)

                8062 King George Blvd. Surrey, BC V3W 5Y2

              Headquarters
              6009 1A St SW, Calgary, AB T2H 0G5
              BBB File Opened:
              23/8/1996
              Years in Business:
              43
              Business Started:
              1/6/1981
              Alternate Business Name
              • Visions B2B
              • Visions Custom Home Install
              • Dream Gallery by Visions
              • Visions Electronic Superstores
              Business Management
              • Aaran Hinck, Lead CSR
              • Tyler Cleland, Secondary CSR
              • Jamie Kembel
              Contact Information

              Principal

              • Jamie Kembel

              Customer Contact

              • Jamie Kembel
              Additional Contact Information

              Fax Numbers

              • (866) 711-0611
                Primary Fax
              • (403) 547-9535
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              116 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              17/07/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              I bought a TV online and it came damaged when delivered.On the website they ask me to create a ticket. I submitted on the same day and ticket number is ****** but since then i emailed them asking for a followup and they never replied.I also tried to call but i was on hold for ** min and at the end there was no available agent. I want my money back for the product that came damaged
              Read More
              Read 115 More Complaints

              Customer Reviews

              65 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              justin P

              11/06/2024

              I was given an invoice for 613 and through the online order was charged 748. Despite the evidence I have received no response for a refund. All this with a 12 day delivery period

              Visions Electronics Ltd.( HO) Response

              13/06/2024

              Hello,

               

              Please submit a ticket through our website, include you Name, Phone Number and Invoice # and we can look into this for you.

              *************************************************

               

              Thank you,

               

              Read 64 More Customer Reviews

              Local BBB

              BBB Serving Southern Alberta and East Kootenay

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.