6 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Valerie L
5 stars14/03/2023
***** is extremely detailed orientated and calls you every step of the way. The deck that was built looked wonderful and we are super happy with it. Workmanship was impeccable and they got it done fast. ***** was diligent with following up with us to finish up the job once other trade came in which was wonderful.
Pemadale Ltd. Response
15/03/2023
Hi ******* We really appreciate your kind words and are excited that your new deck has met your expectations. It was a pleasure working for you and would welcome being involved in any future project you might undertake!!Regards The Pemadale teamReview from Robert L
4 stars13/03/2023
***** and his team fully finished our basement complete with wet bar and entertainment package. Overall ***** was punctual and communicated well when we had questions or concerns. The finished product looks great as well. We had a couple concerns with certain items not being included in the estimated cost such as shelves in closets and handles on cabinets (both would need these to actually serve their intended purpose) and we were charged extra for them after the fact. We also had an issue with counter tops being mis measured which created some headache and should have been noticed prior to selection. However, ***** was always available to fix these issues and the project was completed on time.Pemadale Ltd. Response
17/03/2023
Hi ****** Thank you for your honest review of the project, We always appreciate when our client provides their experience with our project pricing, management and delivery. As an organization, we continually strive for the best possible outcomes from the completed project, with our client's satisfaction at the "5" rating. As part of our continuous improvement, we will use your review and rating as additional input to ensure we earn the highest-level rating in all future projects. Should we have the opportunity to work together again in the future, we will certainly do more in order to earn your "5 star" rating.RegardsReview from Jonah S
5 stars01/03/2023
Peter and his team did a great job fixing a relatively complicated structural problem in our house and were creative incorporating the structural engineers changes in a way that made it feel like we gained usable space. I appreciated Peter's ability to roll with changes and his insight into all aspects of the construction process, not just carpentry work. I wouldn't hesitate to call on Pemadale's services again for any future projects.Pemadale Ltd. Response
13/03/2023
*****, we really appreciate your feedback. It was a pleasure to work for and with you on your project.Review from Roz W
4 stars19/09/2022
Peter and his carpenter ***** worked with us to design exactly what we wanted for our deck while trying to keep it as cost effective as possible. We had a few blips along the way but Peter was able to help us come up with a solution. In the end our deck and hot tub gazebo is exactly what we wanted and we love it. Thanks:)Pemadale Ltd. Response
22/09/2022
Hello *** Thank you for your review. Pemadale emphasizes customer satisfaction and we respect and appreciate your comments. I hope that the end result overshadowed the issues that arose during the project. Should we have the opportunity to help with another project for you, we would certainly strive to get that other star.Regards ********Review from Shellby Y
5 stars14/09/2022
Finish project was exactly what we wanted, absolutely stunning. Best builders/contractors we’ve ever worked with.Pemadale Ltd. Response
15/09/2022
Shellby Thank you so much for your complimentary comments. We certainly enjoyed working on your project and are pleased that you are satisfied!!Regards **********Review from Pascal F
5 stars12/09/2022
Great experience Nice people Friendly They were great to me and my family I strongly recommend themPemadale Ltd. Response
15/09/2022
Pascal Thank you for your kind comments!! We always want to do the project and leave a happy and satisfied customer.Regards ********
Customer Review Rating
Average of 6 Customer Reviews
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