Business ProfileforBlackstone Property Management

Blackstone management is the community association managers in *****************. I don't know what they do for my community I am sure what ever it is it's hopefully worth the ***$ dollars a year I pay. this year I got my letter as normal in the mail. I take fault with paying it late they contacted me by phone and I said I apologize. they did not mention collections and said they are where happy I had a plan to pay it. I said I would pay it right away and they said no problem at all. I sent the money via my online banking thought that was the end of it. then I received a letter from a law office saying I was needing to pay ****$ for legal fees processing of the money fees and the outstanding balance of my community association fees. I should have been charged a late fee not sent to a law office as I did say I was paying right away. I was not told over the phone about the legal trouble I could be in. I was not offered a payment plan or a date to extend. was not told to call back if I had issues paying the bill. when I looked at my bank account I had made an error and sent it to my town fees not Blackstone. I called Blackstone and they said over the phone we can't do anything for you it's been sent to collections. it's incredibly aggressive to send me to collections over ***$. late payment on my taxes is less then **$. I felt I they were quick to send me to a law office without any communication. all thought they did send letters. they called and knew I was sending the money as that's what I said I would do. there was no follow up to this conversation to ask if there was a issue or if a payment plan would be helpful. I was sent to a law office where I paid well in excess of a late fee. it's incredibly aggressive route to take. I work with a rental company where people have ***+ of outstanding money I set up payment plans. charging them more on money they are clearly having a hard time paying vie a law office is threatening and I think is a over reach