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          Courtesy Chrysler Dodge Jeep Ram has 1 locations, listed below.

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            Business ProfileCourtesy Chrysler Dodge Jeep Ram

            New Car Dealers
            BBB accredited business

            Contact Information

            125 Glendeer Cir SE

            Calgary, AB T2H 2S8

            Visit Website
            (403) 255-8111

            Business hours

            8:30 AM - 9:00 PM
            Business Hours
            8:30 AM - 9:00 PM
            8:30 AM - 9:00 PM
            8:30 AM - 9:00 PM
            8:30 AM - 9:00 PM
            8:30 AM - 6:00 PM
            8:30 AM - 6:00 PM
            Closed

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            Customer Reviews

            2/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 13/8/2013

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Courtesy Chrysler Dodge Jeep Ram in Calgary, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
            Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (877) 544-8646.

            Business Details

            Location of This Business
            125 Glendeer Cir SE, Calgary, AB T2H 2S8
            BBB File Opened:
            23/7/1990
            Years in Business:
            34
            Business Started:
            23/7/1990
            Business Incorporated:
            1/4/2013
            Accredited Since:
            13/8/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:30 AM - 9:00 PM
            T:
            8:30 AM - 9:00 PM
            W:
            8:30 AM - 9:00 PM
            Th:
            8:30 AM - 9:00 PM
            F:
            8:30 AM - 6:00 PM
            Sa:
            8:30 AM - 6:00 PM
            Su:
            Closed
            Business Management
            • Susan McDonald, Controller
            • Matt Thorne, General Manager
            Contact Information

            Principal

            • Matt Thorne, General Manager

            Customer Contact

            • Susan McDonald, Controller
            Additional Contact Information

            Fax Numbers

            • (403) 255-4302
              Primary Fax

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            23/01/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On December 10th/2023 my vehicle was dropped off at Courtesy Chrysler with several issues.Dealership broke my window to enter the vehicle and change the battery, costing me ****$ before even entering the shop.After 4 days was told to pick up my vehicle as 'all issues had been addressed". Was charged a bill of $****.00, paid in full, but upon driving my vehicle I immediatly noticed that no issues had been addressed.I was charged over ****$ just to have my heater fixed, and still my heater has not worked one single day. Now being told due to the poor workmanship, second Dodge dealer has quoted me over ****$ to repair my heater.Upon contacting the service department, I was told that one part was on order, and all issues were related to that part not being installed. Was told they would schedule in my vehicle once the part arrived in early January. After not hearing from Courtesy Chrysler, I emailed my service advisor and was told the part wouldn't be available until April.I have had **** taken from me, with no service to my vehicle completed.Have attempted to contact the **************** ******* manager for resolution, and none has been offered.Had to reverse credit card charges but that will take ***** days to process.
            Read More
            Read 2 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Adam H

            03/07/2024

            Dear *********************, I am writing to express my dissatisfaction with the service I received at your Dodge *********** center recently. I scheduled an appointment for my vehicle and was promised a rental car upon arrival. However, when I got there, they did not have the car ready for me, despite confirming my reservation. This unprofessionalism led to a significant waste of my time and caused me to miss an important appointment, resulting in a lost deal. Even last time when I brought my car in, I got a dent on my vehicle, and it's been 2 or 3 months with no follow-up from anyone regarding this issue. Additionally, I bought a comprehensive service package to have a headache-free experience when servicing my car, but what a waste of money! I paid for that comprehensive service, yet the service center fails to deliver on its promises. The staff's incompetence and lack of organization are unacceptable. Due to their mishandling of my reservation and neglect of previous damages, I faced unnecessary stress and financial loss. Furthermore, I didn't appreciate the advisor trying to fool me by telling me my appointment was on Friday, not Thursday, as originally scheduled. If I don't receive adequate compensation for these issues, I have two Dodge Rams that I will discard and purchase pickup trucks from a different company. As a contractor running numerous construction contracts around the city, this situation is completely unacceptable. I plan to take this matter to court to recover my losses and compensate for the time wasted. I will also take this matter to the ************* Vehicle Industry Cll This situation is completely unacceptable. I've paid money to get full warranty coverage, and now, when I reach out to customer service at ********* ********************** in ******** they are treating me very poorly. Shame on them for such behaviorI will not be tolerated.********************* did Block my Instagram account. This is unjustified, especially since I am a paying customer expecting a service.
            Read 3 More Customer Reviews

            Local BBB

            BBB Serving Southern Alberta and East Kootenay

            More Info on Local BBB

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