Business ProfileforSubaru of Calgary

I recently purchsed a 2018 Subaru *** from Subaru Calgary. A notable concern was the absence of a remote starter - a feature I was told the car had during the sale. Regrettably, after taking the car home, I found this was not the case. I was informed that the previous owner had removed the antenna. Even though this feature wasn't part of the original advertisement, it was discussed during the sale, creating an expectation that was not met.Additionally, the car came with studded winter tires, a less than ideal choice given the average temperature of 30c at the time of my purchase. I reached out to the dealership, offering to pay for a set of used all-season or all-weather tires, but I was told I will have to pay full-price for new tires without the option of exchange. Studded tire does not provide optimum traction n a clear road with no ice or hard packed snow. Also, in *******, there is legislation in place that makes damage to roads by studs and chains an offense. Thus right off the bat the tires were not suited for driving. I tried reaching out to Subaru Calgary through ****** review and expressed my concerns, to which the owner replied, "Thank you for writing a review, I sincerely appreciate you bringing this issue to our attention. I'm sorry to hear you had such a frustrating experience with our team, that's not what we like to hear. Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us further to discuss your experience. Thank you"I had to pay an $******* out of my pocket to get legal and weather-appropriate tires on the car. This is completely unacceptable.Total Purchase price (car): $40,408.72 Date of Purchse: July 7th, 2023 KM: ***** VIN: *****************