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Complaint Details
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Initial Complaint
12/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
foothills shingled my roof in summer 2021 - i left a BBB compliment on the work -there was a water leak in Aug 2021 that I reported to the owner ********** and that water stains were on the interior ceiling under the front roof valley Employee ******************** attended Aug 24 and texted me a picture of the chimney stack where there was a leak he fixed -an attic moisture/ weather event in early 2022 led to 2- contractors 1) **************** ************ and ******* ******* ***** Spetifore both identified the ceiling area under the roof valley being damaged by a leading roof -both contractors provided pictures of a hole in the metal seam of the front roof valley - the chimney stack had not been sealed properly - both contractors reported that, as the home owner, the roofing contractor is responsible to me for the repair and damages -Mr **** quit answering my phone calls after i sent him pictures on July 21, 2022 of the problems -******* ******* said their patch work of the leak on the roof valley is (3-6 months ) temporary - and the cost for repairing or replacing the chimney stack is my responsibility with an H-VAC company -Foothills should fix the leaking roof - as per code - and pay for the ceiling damage caused -Business response
28/09/2022
I am meeting with *** at 1 pm this afternoon.
****
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Contact Information
579 Parkridge Dr SE
Calgary, AB T2J 5C5
Business hours
Today,7:30 AM - 5:00 PM
MMonday | 7:30 AM - 5:00 PM |
---|---|
TTuesday | 7:30 AM - 5:00 PM |
WWednesday | 7:30 AM - 5:00 PM |
ThThursday | 7:30 AM - 5:00 PM |
FFriday | 7:30 AM - 5:00 PM |
SaSaturday | 7:30 AM - 5:00 PM |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.