ComplaintsforNova Clad Roofing & Exteriors
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Complaint Details
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Initial Complaint
16/11/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I started with nova in August and have been fighting with them ever since. The j channel was installed incorrectly and i have asked them to fix it multiple times. The owner said it was done to there standards and blamed me multiple times for being too picky. He has now stopped returning my calls and won't fix the issues.Business response
07/12/2023
Customer complained about j channels installation method, we fix it for him and went back to him 5 times to please him and also gave him refund of $**** as agreed with client. Please see below threads as messages as a proof.
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Contact Information
105 3904 3A St NE
Calgary, AB T2E 6S7
Business hours
Today,8:00 AM - 8:00 PM
MMonday | 8:00 AM - 8:00 PM |
---|---|
TTuesday | 8:00 AM - 8:00 PM |
WWednesday | 8:00 AM - 8:00 PM |
ThThursday | 8:00 AM - 8:00 PM |
FFriday | 8:00 AM - 8:00 PM |
SaSaturday | 8:00 AM - 8:00 PM |
SuSunday | 8:00 AM - 8:00 PM |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.