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Find a Location

Calgary Tent & Awning Ltd. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCalgary Tent & Awning Ltd.

    Tents
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 1/10/1995

    Years in Business: 96

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We specialize in designing, manufacturing and installing custom textile products for commercial and residential applications. Awnings for homes
    and businesses. Specialty coverings for vehicles, boats and many other objects and structures. Tents of virtually any size and description and
    almost anything our customers can imagine. With thousands of installations under our belt, Calgary Tent & Awning Ltd. is truly
    “part of the landscape”.

    Business Details

    Location of This Business
    142 1220 28 St NE, Calgary, AB T2A 6A2
    BBB File Opened:
    1/3/1990
    Years in Business:
    96
    Business Started:
    1/1/1928
    Accredited Since:
    1/10/1995
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Hours of Operation

    Primary

    M:
    7:30 PM - 4:30 PM
    T:
    7:30 PM - 4:30 PM
    W:
    7:30 PM - 4:30 PM
    Th:
    7:30 PM - 4:30 PM
    F:
    7:30 PM - 4:30 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mike Steele, President
    Contact Information

    Principal

    • Mike Steele, President

    Customer Contact

    • Mike Steele, President
    Additional Contact Information

    Fax Numbers

    • (403) 248-7482
      Primary Fax

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kent S

    1 star

    07/04/2022

    We recently purchased two new awnings from calgary tent and awning. It took over six months to receive them. The installation was horrible. They crushed the soffits which I will have to fix. When I pointed this out, they didn't care. Both awnings which are supposed to be new have scratches and marks on them. When I pointed out the scratches, again they don't care. So, if you are in the market for awnings or any other related products, AVOID dealing with calgary tent and awning as they just don't care. For them it is all about the money.

    Calgary Tent & Awning Ltd. Response

    13/04/2022

    The customer's order was placed with ********************** ***************************** on August 31, 2021, and the customer was advised at that time that delivery would be ***** weeks. The awning hardware was ready in November 2021, but the fabric the customer selected kept getting back ordered and arrived in February 2022. As this was a soffit mount, we normally send our ********* to reinforce the soffit. Our ********* takes steps to minimize the amount of compression on the soffit when the brackets are installed. Brackets cannot be installed without some compression to the soffit panel. The customer wanted to do his own carpentry work to reinforce the soffit. Unfortunately, the customer didn't install the backing as per the specs we require for installation. There were scratches on the front bar and we offered to replace the front bar for him. At the time of this complaint, the customer had given us a 50% deposit and the balance had not been collected. Working with the customer, we have agreed on a solution, and the balance owing has been received.

    Local BBB

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