ComplaintsforFair Deal Tire
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Complaint Details
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Initial Complaint
29/11/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
So My buddy and I went down to Fair Boy Tire because My buddy really liked doing business here! The place was so busy line up was about 20 cars. So we decided because my buddy has a machine to put the tires on the rim we would go in and just buy the one tire. We went in and the owner came in from the shop within a couple minutes m buddy did the talking and then the guy went looking for a ire for us. took about 15 minutes and we went inside again and he had a tire for us. We never got a really good look at it he kept the tire with as he went behind the counter and he said "pay Cash".and I thought right on that usually means a deal is coming. No, No deal he said 60.00 I was like seriously . He says "like new"I looked atr it from a distance and ya it did look like a good tire. Ok so I bought the tire and my buddy dropped me off at my house in ***** and He took the tire with him and went home to put it on the rim. A couple hours later I got a call from my Buddy and he tells me the tire wont hold air Im like no way! He says ya big slash in the side wall of the tire no friken way! Now get this so we go see the owner my buddy says stay in the car Ill talk to him because I recommended that you buy a tire here ok go for it. He is a few minutes and comes back to the car still has the tire . What happened he said we must have done it he didn't sell us a tire with a hole in it! So we were about to drive out the driveway and my buddy slows down I can see the owner inside the window with a big smile on his face I jumped out of car and wet right to the store and I said seriously man What kid of ***** would take a tire he paid 60.00 for and put a gash in it to bring it back! you need ti wakeup man and he says get out of my store.Business response
30/01/2023
This complaint has been settled.Customer response
31/01/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*** *******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.