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Find a Location

Country Auto Sales & Service has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCountry Auto Sales & Service

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 26/9/2001

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4021 Ogden Rd SE, Calgary, AB T2G 4N6
    BBB File Opened:
    6/4/2001
    Years in Business:
    23
    Business Started:
    1/11/2000
    Accredited Since:
    26/9/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Jim Ahmed, Owner
    • Saima Ahmed, Manager
    Contact Information

    Principal

    • Saima Ahmed, Manager

    Customer Contact

    • Saima Ahmed, Manager
    Additional Contact Information

    Fax Numbers

    • (403) 265-9792
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    17/10/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I went in with a mint condition 2012 range rover sport i had purchased a month prior with my disability money **** *** **** *** * ***** ** ***** ***** ******* ***** ***** ** ********** ** * ******** * ****** ******* I didn't think maintaning the vehcle would be too expensive . I started the dealing with **** which then said that I have to deal with the owner ***. I ended up trading for a gmc ******* which from day one wasn't getting the fuel a** **** ***** **** ** **** *** * ** ********* *** ***** **** *** *********** *** said that its normal for lifted trucks to do that . So I got it inspected and I failed to the point I asked if the truck wsa a recovery from a lake..I brought bACK the truck and said that it wasn't even road worthy and in no way it was inspected prior to our deal. I still had the p;revious owners stuff in it and dirty. the oil didn't register on the dip stick and all the filters had to be done the tires where at 20psi. I wanted my suv back *** **** ***** **** ******* *** * ****** **** ****** ********* * **** ******** **** ********* * ****** **** ** * **** ****** ** ******* **** * *** ***** *** *** *** ***** *** ***** *** ******** ******* * **** ** *** ********* *** ** ****** I had to finace $4000 which if the first vehcle was what i was told wouldn't have toget. I ended up in a *** X5 and one day in lost all brakes and once again told them. I went down to get it fixed over 10 times and *** was too busy because it was a long weekend, or they had to move the lot then he went on personal holidays. Now almost a month later parked pretty much most of the time it has ****** issues,electronic brake malfucture,sunroof didn,t close leaking oil everywhere I had it and went to ***** ** **** and was told that the car wasn't his friends old car but a salvage car. i again went and asked for my suv back and offered to pay the $4000 which i shouldn't have needed to borrow if the first vehicle i was lied about was safe. he wants $7700 to give me my suv he has his
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    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Scott J

    1 star

    30/08/2021

    we purchased a 2013 **** edge from them and have had nothing but terrible service. We drove the vehicle home (100 km) and the check engine light came on. I contacted them right away and was instructed to phone **************** in regards to any repair. We then took the vehicle to the service garage as instructed by the *******. It turned out to be a never ending list of problems. It had a leak that turned out to be a frost plug. When the frost plug was replaced it is recomended you replace the water pump as well. We also had to replace the ******************** that were damaged by the leak. The mechanical report indicated that there was nothing wrong with the battery, alternator etc. We got the vehicle back out of the shop and then we kept getting a charging error msg along with no A/C on the passenger side. (the dealer had indicated that there was a problem with the A/C but they had fixed it. No such luck we had to replace an actuator.While in the shop for this the alternator stopped again, and in the end we replaced it 3 times as there was some kind of major electrical problem that in the end the repair shop was unable to fix. When I contacted the dealer again all they kept saying was that their mechanic passed the vehicle and I should have driven it back to them ( 100 km each way???). I asked them if they would split the cost or purchase the vehicle back and she indicated she would get back to me and never did and wont return txts or anything. The warranty did cover some of the costs, but the total cost on the vehicle was over $5000.00 and we ended up have to trade it off as no one could fix the electrical problem. In 30 days we drove the vehicle twice. so total money paid out by the insurance company and the loss on the trade was over ******* WOULD NOT RECOMMEND THIS COMPANY TO ANYONE

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