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Find a Location

Wine Kitz Varsity has 1 locations, listed below.

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    Business ProfileforWine Kitz Varsity

    Winemaking Supplies

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    8 4624 Varsity Drive NW, Calgary, AB T3A 2L9
    BBB File Opened:
    19/7/1990
    Years in Business:
    34
    Business Started:
    1/6/1990
    Type of Entity:
    Corporation
    Alternate Business Name
    • 1064905 Alberta Ltd
    Business Management
    • Mr. Steven Fylypchuk, Owner
    Contact Information

    Principal

    • Mr. Steven Fylypchuk, Owner

    Customer Contact

    • Mr. Steven Fylypchuk, Owner
    Additional Contact Information

    Fax Numbers

    • (403) 288-1225
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    28/03/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In July 2023, I purchased five boxed kits, five corking packages and 1 Carbonate. The owner, not I, mixed them, which is illegal. I was unaware they had been mixed. The owner did not have permission to mix the wine. I was not notified of any issues with my order until February 2024 I purchased 5 wine kits, 5 corking kits and 1 carbonate service.Two went rancid (required replacement);- I received one replacement for the Cab Zinfandel, which is waiting to be bottled. 1- Aprs has NOT been replaced and needs to be refunded.Two wines I did not receive - I require a refund for two I did not receive: mix or bottle the **** Gris and the Valpolicia. (*** tried to offer me a ************* that was in his shop, which had been mixed - as a replacement, it is very odd he is offering me someone elses wine as a replacement for one I do not need a replacement)One wine was supposed to be carbonated. The carbonate charge should be refunded. (for the Viognier)I used 2 corking kits. 3 have not been used.The owner wants me to pay additional charges for replacement and storage. 2 had to be replaced, and 2 I did not receive. No additional charges would be required if the owner had not mixed the wine. It was mixed without my permission or knowledge.Dec 2023, I purchased and mixed one wine kit and corking kits; it is ready now. *** will not let me bottle this. The owner will not let me into the store or provide the goods and services I paid for; hence, I require a refund.Wine Kitz should not have mixed my wine. I should not be expected to pay storage or replacement fees or be out of pocket for wine I did not mix. I require a refund for five kits, five corking packages, a carbonate service, and 36 (empty) bottles of rancid wine left at the store. This equates to approximately $1200.00.
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    Customer Reviews

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