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Find a Location

Chief Mountain Plumbing & Heating has 1 locations, listed below.

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    Business ProfileforChief Mountain Plumbing & Heating

    Plumber

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Box 38 190 –1st Street E, Cardston, AB T0K 0K0
    BBB File Opened:
    21/3/2016
    Business Management
    • Customer Service
    Contact Information

    Principal

    • Customer Service

    Customer Contact

    • Customer Service
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    21/05/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    On September 25th 2023 I received an estimate from ******************* of Chief Mountain Gas Coop in ************* to hook up sewer and water to our house . The estimate was for ******* plus GST but did not include septic tank cleaning.That same day I attended their office in ************* and spoke with *******************. I said that I would pay him ******* if he included getting the septic tank cleaned out and included the ***** I also said that I would pay him ******* down and the balance of ******* on completion of the job. He agreed, we shook hands and I gave his secretary the ******* deposit.On the second day of the job ***** approached me and said that he didnt think that they would make any money from me because the job wasnt going as well as he had hoped. He said that I would have to pay for an extra 4 lengths of sewer pipe because I hadnt bought enough. I agreed to that because I had said that I would supply the sewer pipe for the job.On November 27th as soon as the job was finished I attended their oficie in ************* and paid them ******* to complete our agreement of ******* as well as an extra ****** to pay for the extra 4 lengths of sewer pipe.On January 4th 2024 I received bill from Chief Mountain asking for an additional ******* because mine was just an estimate not a quote.On February 7th I received another bill saying that I now owed them8******.On Feb. 13th 2024 i sent them a text saying that I considered my account to be paid in full according to our agreement and that if he had any issues that he could call me at ************ and that I would no longer be responding to any emails from their office as I did consider my bill to be paid in full.On March 7th 2024 . **** now ******* On April 17th 2024 I received and bill from them saying that they had credited me back ******* .On May 7th 2024 I received another bill from them demanding that I pay them ******* before May *********************************************
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Nolan T

    5 stars

    11/11/2022

    ***** was ************ for us. He responded quickly and was able to diagnose and repair the issue quickly. He was honest in his dealings with us and we are quite pleased with his work here in our ******** home. I would highly recommend ***** for plumbing and heating needs.

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