Business ProfileforPapa Grant Mechanical Inc.

On February 17th, 2021 we paid $1890 to Papa Grant to replace my water heater. ***** ******* ***** ** ***** *** ******* ******* ********** **** ***** ** *** ** **** *****  They had 20% off for new customers and $400 off a water heater. False advertising.I asked them to take a look at the plumbing since my toilets were backing up easily.Please see the following list of issues:1. The venting (exhaust) they installed was not up to code. It is supposed to be 4 inches and the one they installed is 3 inches. ****** *** *****. Carbon monoxide hazard.2. Would not honor the 20% off for "first time customers" on the water heater and installation. Only 20% off checking the toilets for the amount of $80. No where on the website does it say the 20% is not honoured on the water heater. ****, the owner, told me they don't give 20% off a quoted price. I recieved an $80 cheque in the mail for the discount on the work they claim they have done.3. No manual, or any paperwork, came with the heater. 4. The original invoice does not have an itemized list of the cost of the water heater, installation, or the $400 off. What is the cost of the water heater? The fee for installation? The fee for taking away the old water heater? Where is the $400 savings?5. The original invoice did not include an itemized list of costs. They included work on the humidifier. I did not request this. 6.I requested an itemized list. **** was defensive about my concerns, but agreed 7.They claim it took two hours to flush the toilets, check the sinks, replaced shut off valve. Two toilets took two minutes. They flushed a wad off toilet paper down the toilet and that was their check.8. A charge of $90x2 per hour, but does not include any work done. which were part of the $ **** water heater and installation. 10. There is a $20 charge for materials. What materials?11. No paperwork for 1 year warranty.9. There is a $30 charge for braided hoses, which were part of the $ **** water heater and inst