Business ProfileforCraftsman Collision Ltd

One of their employees broke my key fob and the company refuses to pay for a new one. To top it off, they let my lights stay on and let my battery die, sent my personal information to the wrong address, and they refused to wear masks when speaking to me. On November 3, I brought my car in for a wheel replacement to Craftsman Collisions/Distinctive Auto Works. I gave my keys to a tow truck and they delivered the keys on the same day with the car to Craftsman Collision. The tow truck company and its driver attest the keys were intact when they handed them over. I have it in writing from the tow company owner that the keys were intact. I watched him use my non-fob key to move the car. He claims he did not use the fob key at all. On November 10, after paying for the work done at Craftsman and heading back out to my car, I found not only a dead battery (my car refused to start), but the broken half of my key fob on the side of my dashboard. They had given me my keys when I paid but neglected to tell me that the key fob was now broken, and that they left the other half on my dashboard for me. Whoever had last driven my car had left the lights on, killing the battery. They had said my car was "drivable" when I paid. However, I was not able to drive it out of the parking lot until they jumped it. In the end, the Manager admitted he would be willing to cover half of the cost of the labour and the cost of the part. I refused to pay for any of the key fob replacement, as I did not break the key. I do not have money to shell out for more repairs let alone hundreds of dollars of damage that I should not have to pay for. I would like to be refunded for what the cost of the fob key replacement will be so I can have the replacement done at another shop.