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Find a Location

JB's Power Centre has 1 locations, listed below.

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    Business ProfileforJB's Power Centre

    Auto Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11670 170 St NW, Edmonton, AB T5P 3X6
    BBB File Opened:
    9/8/1993
    Number of Employees:
    1
    Alternate Business Name
    • J B's Automotive
    Contact Information

    Customer Contact

    • Customer Service
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    14/10/2021

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    I purchased an item from the company's website at a price of $164.93 which listed inventory of 1 on hand. Shortly after placing the order, I was contacted by a representative of the company, informing that the item is not in stock and had to be ordered from the distributor. They also stated that any change in the price of the item between the current date and the date the item arrives would be my responsibility to cover. I assured them I would be willing to wait for the item to be shipped, but I would only like to pay the original listed price for the item. They subsequently removed the listing for the item from their website and have apparently (although I have received no confirmation of this) may have deleted my order from their system. I wish to pay for the item at the previously advertised price and receive the order when it arrives at their location.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lawrence W

    1 star

    16/07/2023

    I was looking for a replacement remote starter fob. The first place I stopped was jb power center West on 170 st. They sell that brand of remote starters. I asked the employee if they had a replacement remote, he took a quick look at it and told me there are no replacement fobs for this type of starter and the company did not make a replacement fod. He told me I had to replace the hole system. Throw away a perfectly good system away over a fod.. I looked all over for a new fod with no luck. I was telling my granddaughter and she told me shee would check where she purchased he starter fod. My granddaughter was told from the other company that jd power center on the West end 170 st has a supply of remote fobs for this type of remote. Back to jb power center West I go. The employee told me they had none I told him we were told they have lots and could the employee look to see if they have one. His reply was he did not have to look he just knows there is no remote and the company does not make them. I phones my granddaughter and explained to her what happens she could not believe it so she phone the jb power center West and asked them if they have the remote and was told they have lots In stock . My granddaughter phones jb power center north and was told yes they have replacement fobs so she made me an appointment to go get a new fod. **** arriving and walked in the store introduced my self, the manager said oh yes we were expecting me and told me they would take care of this for me. I got my fob thank you jb power center north a great bunch of employees thank you. .

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